Description

Certification Name: Certified E-commerce Business Manager

Global Occupational Skill Standard – GOSS ID: GOSS/BS/CECBM/V1

Duration: One Month.

Eligibility: Graduation or Equivalent is required.

Objective: The Certified E-commerce Business Manager course is designed to equip learners with the knowledge and skills required to successfully manage and grow an online retail business. This course covers the fundamentals of e-commerce including website setup, product management, payment gateways, inventory control, and order fulfillment. It also dives into digital marketing strategies, customer relationship management, analytics, and supply chain management tailored to the e-commerce environment.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to E-commerce: Overview of E-commerce Business Models, Types of E-commerce (B2B, B2C, C2C, C2B), E-commerce Marketplaces and Platforms, Key Terminology in E-commerce, Benefits and Challenges of E-commerce, E-commerce Trends and Future Outlook.

Module 2: Setting Up an E-commerce Business: Choosing the Right E-commerce Platform, Website Development and Design Principles, Domain and Hosting Essentials, Payment Gateway Integration, Legal and Regulatory Compliance, Setting Up Inventory and Product Catalog.

Module 3: E-commerce Marketing Strategies: Search Engine Optimization (SEO) for E-commerce, Pay-Per-Click (PPC) Advertising, Social Media Marketing for Online Stores, Email Marketing and Automation, Influencer and Affiliate Marketing, Content Marketing for E-commerce.

Module 4: Operations and Supply Chain Management: Inventory Management Techniques, Order Processing and Fulfillment, Logistics and Shipping Management, Supplier Relationship Management, Return and Refund Policies, Warehouse Management Systems.

Module 5: Customer Experience and Retention: User Experience (UX) Design for E-commerce, Customer Service Best Practices, Personalization and Recommendation Engines, Loyalty Programs and Customer Retention Strategies, Handling Customer Feedback and Reviews, Managing Online Reputation.

Module 6: Analytics, Reporting, and Growth Strategies: E-commerce Analytics and KPIs, Google Analytics for E-commerce, Conversion Rate Optimization (CRO), A/B Testing and Experimentation, Scaling Your E-commerce Business, Strategic Planning and Expansion.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.