Description

Certification Name: Certified Office Administration Executive

Global Occupational Skill Standard – GOSS ID: GOSS/AC/COAE/V1

Duration: One Month.

Eligibility: 10+2 Grade (Higher Secondary) or Equivalent is required.

Objective: The Certified Office Administration Executive course is designed to develop comprehensive skills and knowledge for managing office operations effectively. The program covers administrative procedures, document management, communication skills, scheduling, record keeping, and the use of office software applications.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Office Administration: Overview of office administration, Roles and responsibilities of an office executive, Office organization and workflow, Importance of professionalism, Office policies and procedures, Basic office etiquette.

Module 2: Communication and Correspondence: Effective verbal communication skills, Writing professional emails and letters, Telephone etiquette, Managing internal and external communication, Handling customer inquiries, Using office communication tools.

Module 3: Document and Records Management: Filing systems and document organization, Digital document management, Maintaining records and archives, Data entry and database management, Confidentiality and data protection, Document retrieval and distribution.

Module 4: Scheduling and Event Coordination: Managing appointments and calendars, Organizing meetings and events, Travel and logistics arrangements, Coordinating with stakeholders, Time management techniques, Use of scheduling software.

Module 5: Office Technology and Tools: Using office software (MS Office, Google Workspace), Operating office equipment, Basics of office IT troubleshooting, Introduction to office automation, Email and calendar management tools, Digital collaboration platforms.

Module 6: Administrative Support and Financial Basics: Processing invoices and payments, Managing petty cash, Basic bookkeeping and budgeting, Vendor and supplier coordination, Reporting and documentation, Supporting HR activities.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.