Description

Certification Name: Certified Restaurant Manager

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CRM/V1

Duration: One Month.

Eligibility: Graduation or Equivalent is required.

Objective: The objective of the Certified Restaurant Manager course is to equip learners with the practical knowledge and leadership skills required to oversee daily restaurant operations. The course emphasizes customer satisfaction, quality service, staff coordination, inventory control, and cost-effective business management aligned with hospitality industry standards.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Restaurant Management: Types and formats of restaurants, Roles and responsibilities of a restaurant manager, Organizational structure and staffing, Importance of customer service in restaurants, Overview of restaurant operations, Trends in the food and beverage industry.

Module 2: Food and Beverage Service Operations: Types of food service methods, Table setup and service sequence, Menu planning and pricing strategies, Order taking and billing procedures, Coordination between kitchen and service staff, Guest handling and complaint resolution.

Module 3: Restaurant Kitchen and Inventory Management: Kitchen layout and workflow, Procurement and vendor management, Inventory tracking and stock rotation, Food cost control and waste reduction, Equipment maintenance and safety, Coordination with chefs and kitchen staff.

Module 4: Staff Management and Training: Recruitment and onboarding of restaurant staff, Staff scheduling and shift management, Training for service standards and hygiene, Motivation and team leadership, Performance appraisal and feedback, Conflict resolution and staff discipline.

Module 5: Hygiene, Safety and Quality Control: Food safety and sanitation standards, Personal hygiene and grooming protocols, Restaurant cleanliness and pest control, Health and safety regulations compliance, Handling emergencies and accidents, Conducting quality audits and inspections.

Module 6: Sales, Marketing and Financial Management: Restaurant branding and promotion strategies, Social media and digital marketing, Customer feedback and loyalty programs, Budgeting and daily sales reports, Profit and loss analysis, Forecasting and business development planning.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.