Description

Course Name: Certificate in Learner Feedback Management

Global Occupational Skill Standard – GOSS ID: GOSS/ET/CLFM/V1

Eligibility: Graduation or Equivalent.

Duration: Three Months.

Objective: The Certificate in Learner Feedback Management course is designed to equip education professionals with the skills and knowledge to design, implement, and analyze effective learner feedback systems. The course covers principles of feedback, data collection methods, qualitative and quantitative analysis, learner engagement strategies, and the use of feedback to improve teaching and learning outcomes.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Introduction to Learner Feedback: Importance of learner feedback in education, Types of learner feedback (formative, summative, peer, self), Principles of effective feedback, Role of feedback in learning improvement, Ethical considerations in collecting feedback, Challenges in learner feedback processes.

Module 2: Designing Learner Feedback Systems: Identifying feedback objectives, Developing feedback tools and instruments, Survey and questionnaire design, Selecting appropriate feedback methods, Incorporating technology in feedback collection, Ensuring inclusivity and accessibility.

Module 3: Data Collection and Management: Effective strategies for collecting learner feedback, Sampling techniques, Ensuring data reliability and validity, Managing and storing feedback data securely, Addressing response bias, Ethical data handling practices.

Module 4: Analyzing Learner Feedback Data: Qualitative and quantitative analysis methods, Using statistical software for analysis, Interpreting feedback results, Identifying trends and patterns, Reporting findings in clear, actionable formats, Addressing conflicting or negative feedback.

Module 5: Utilizing Feedback to Improve Learning: Translating feedback into actionable recommendations, Engaging educators and learners in feedback discussions, Integrating feedback into curriculum and instruction, Monitoring changes and impact, Promoting a culture of continuous improvement, Communicating improvements to stakeholders.

Module 6: Emerging Trends and Best Practices: Innovative feedback collection technologies, Real-time and adaptive feedback systems, Case studies of successful feedback programs, Feedback in remote and hybrid learning environments, Legal and privacy considerations, Future directions in learner feedback consultancy.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.