Description

Certification Name: Certified Workplace Relations Coordinator

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CWRC/V1

Duration: One Month.

Eligibility: Graduation or Equivalent is required.

Objective: The Certified Workplace Relations Coordinator course is designed to equip professionals with the skills and knowledge to manage and enhance relationships within the workplace. The course covers employee engagement, conflict resolution, communication strategies, labor laws, diversity and inclusion, team building, and workplace culture development.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Workplace Relations: Understanding Workplace Relations, Role of a Workplace Relations Coordinator, Employment Laws and Regulations, Workplace Culture and Environment, Stakeholders in Workplace Relations, Importance of Positive Workplace Relations.

Module 2: Communication and Interpersonal Skills: Effective Workplace Communication, Active Listening and Feedback, Conflict Identification and Management, Negotiation and Mediation Skills, Building Trust and Rapport, Managing Difficult Conversations.

Module 3: Employment Policies and Compliance: Developing and Implementing Workplace Policies, Understanding Labor Laws and Regulations, Employee Rights and Responsibilities, Handling Grievances and Complaints, Compliance Monitoring and Reporting, Ethical Practices in Workplace Relations.

Module 4: Conflict Resolution and Mediation: Causes of Workplace Conflict, Conflict Resolution Techniques, Mediation Processes and Role of Coordinator, Managing Diversity and Inclusion, De-escalation Strategies, Documentation and Follow-up.

Module 5: Employee Engagement and Motivation: Techniques for Enhancing Employee Engagement, Motivation Theories and Applications, Team Building Activities, Recognition and Reward Systems, Managing Workplace Stress, Promoting Work-Life Balance.

Module 6: Monitoring and Improving Workplace Relations: Collecting and Analyzing Feedback, Performance Metrics and KPIs, Continuous Improvement Strategies, Training and Development Programs, Reporting to Management, Creating a Positive Workplace Culture.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.