Description

Certification Name: Certified Employee Relations & Administration Head

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CERAH/V1

Duration: One Month

Eligibility: Graduation or Equivalent is required.

Objective: The Certified Employee Relations & Administration Head course is designed to develop professionals’ expertise in managing employee relations, human resources administration, and organizational policies at a strategic level. The program emphasizes creating a harmonious work environment, fostering employee engagement, and ensuring compliance with labor laws and organizational policies.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Foundations of Employee Relations and Administration: Introduction to Employee Relations, Role and Responsibilities of Administration Head, Principles of Organizational Behavior, Ethics and Professional Standards in HR, Overview of Labor Laws and Compliance, Importance of Workplace Culture and Engagement

Module 2: Employee Relations Management: Managing Employee Grievances and Complaints, Conflict Resolution and Mediation Techniques, Communication and Interpersonal Skills for HR Leaders, Employee Motivation and Retention Strategies, Performance Management and Feedback Systems, Building Trust and Positive Work Environment

Module 3: Human Resource Policies and Compliance: Development and Implementation of HR Policies, Legal Framework and Employment Laws, Disciplinary Procedures and Code of Conduct, Compliance with Health, Safety, and Welfare Regulations, Documentation and Record-Keeping Practices, Auditing and Monitoring HR Compliance

Module 4: Administration and Office Management: Office Organization and Workflow Optimization, Resource Planning and Allocation, Facilities and Asset Management, Scheduling, Calendar, and Event Management, Technology Tools for Administrative Efficiency, Reporting and Documentation Standards

Module 5: Leadership and Strategic HR Planning: Strategic Workforce Planning and Talent Management, Leadership Development and Succession Planning, Employee Engagement and Organizational Development, Change Management and Organizational Transformation, Coaching, Mentoring, and Team Building, Aligning HR Strategy with Business Goals

Module 6: Performance Measurement and Continuous Improvement: Key Performance Indicators (KPIs) for Employee Relations and Administration, Employee Feedback and Survey Analysis, Monitoring and Evaluating HR Programs, Process Improvement and Best Practices, Risk Management and Problem-Solving, Emerging Trends in HR, Employee Relations, and Administrative Leadership

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.