Description

Certification Name: Certified Healthcare Business Services Manager

Global Occupational Skill Standard – GOSS ID: GOSS/BS/CHBSM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Healthcare Business Services Manager course is designed to equip professionals with the knowledge, skills, and strategies required to manage and optimize healthcare business operations effectively. Participants will learn to oversee administrative functions, financial management, patient services, compliance with healthcare regulations, and operational efficiency in healthcare settings.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Healthcare Business Management: Overview of Healthcare Industry and Market Dynamics, Types of Healthcare Services (Hospitals, Clinics, Telemedicine, Diagnostics), Role and Responsibilities of a Healthcare Business Services Manager, Healthcare Value Chain and Key Stakeholders, Trends and Innovations in Healthcare, Legal and Regulatory Frameworks in Healthcare

Module 2: Healthcare Operations and Service Management: Healthcare Facility Management and Operations, Patient Flow and Process Optimization, Quality Assurance and Accreditation Standards (JCI, NABH), Technology Integration in Healthcare Operations (EMR, HIS), Risk Management and Patient Safety, Staff and Resource Scheduling

Module 3: Financial Management in Healthcare: Healthcare Budgeting and Cost Control, Revenue Cycle Management and Billing, Financial Analysis and Profitability Assessment, Investment Planning and Capital Management, Insurance and Reimbursement Processes, Financial Performance Metrics and Reporting

Module 4: Marketing, Business Development, and Patient Engagement: Healthcare Marketing Strategies and Branding, Digital Marketing and Social Media in Healthcare, Patient Relationship Management and Retention, Community Outreach and Awareness Programs, Market Research and Competitor Analysis, Growth Strategies and Service Line Expansion

Module 5: Compliance, Legal, and Ethical Practices: Healthcare Regulatory Compliance (HIPAA, FDA, Local Regulations), Ethical Standards and Patient Confidentiality, Risk Assessment and Legal Considerations, Policy Development and Implementation, Internal Audits and Monitoring, Accreditation and Certification Requirements

Module 6: Leadership, Strategy, and Emerging Trends: Strategic Planning for Healthcare Services, Leadership and Change Management in Healthcare Organizations, Innovation and Technology Adoption (Telehealth, AI, IoT), Data-Driven Decision Making in Healthcare, Sustainable Practices and Green Healthcare Initiatives, Future Trends and Career Development in Healthcare Management

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.