Description

Certification Name: Certified Business Process Improvement Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CBPIM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Business Process Improvement Manager course is designed to equip professionals with the skills and knowledge needed to analyze, optimize, and manage business processes for enhanced efficiency, quality, and organizational performance. Participants learn to identify process bottlenecks, eliminate inefficiencies, and implement improvements using structured methodologies such as Lean, Six Sigma, and BPM (Business Process Management) frameworks.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Fundamentals of Business Process Improvement: Introduction to process improvement, Process thinking and process mapping, Key principles of BPI, Process performance metrics, Understanding customer requirements, Process maturity models

Module 2: Process Analysis & Assessment: Current state process mapping, Identifying bottlenecks and inefficiencies, Value-added vs non-value-added activities, Process performance measurement techniques, Root cause analysis, Benchmarking and gap analysis

Module 3: Improvement Methodologies & Tools: Lean principles and tools, Six Sigma concepts and DMAIC approach, Kaizen and continuous improvement techniques, Failure Modes and Effects Analysis (FMEA), Pareto analysis and prioritization, Workflow redesign techniques

Module 4: Process Redesign & Optimization: Target state process design, Process standardization and simplification, Automation and digital enablement, Simulation and modeling techniques, Risk assessment in process changes, Stakeholder engagement in redesign

Module 5: Implementation & Change Management: Developing process improvement plans, Change management strategies, Training and capability building, Pilot testing and phased rollouts, Monitoring implementation progress, Feedback loops and corrective actions

Module 6: Sustaining & Measuring Process Performance: Process control mechanisms, Key performance indicators (KPIs) and dashboards, Continuous monitoring and auditing, Lessons learned and knowledge management, Aligning processes with strategic objectives, Building a culture of continuous improvement

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.