Description

Course Name: Certified Consignment Booking Assistant

Global Occupational Skill Standard – GOSS ID: GOSS/TL/CCBA/V1

Eligibility: 10+2 (Higher Secondary) or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Consignment Booking Assistant course aims to equip learners with comprehensive knowledge and practical skills required to efficiently manage consignment bookings within logistics, freight forwarding, and shipping industries. The course covers understanding consignment documentation, booking procedures, customer communication, coordination with transporters, and compliance with regulatory requirements.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Introduction to Consignment Booking: Definition and Importance of Consignment Booking, Types of Consignment, Roles and Responsibilities of a Booking Assistant, Basic Terminology in Consignment, Overview of Supply Chain and Logistics, Legal Aspects of Consignment

Module 2: Consignment Documentation and Procedures: Types of Consignment Documents, Preparing Consignment Note, Booking Forms and Formats, Verification and Validation of Documents, Handling Special Consignment Cases, Record Keeping and Filing Systems

Module 3: Pricing and Rate Calculation: Understanding Freight Charges, Factors Affecting Freight Rates, Rate Calculation Methods, Weight and Measurement Rules, Tariff Structures, Discounts and Surcharges

Module 4: Consignment Handling and Safety: Packaging Standards and Requirements, Loading and Unloading Procedures, Safety Protocols, Handling Fragile and Hazardous Goods, Use of Technology in Consignment Tracking, Damage Claims and Insurance

Module 5: Customer Service and Communication Skills: Effective Communication with Clients, Handling Customer Queries and Complaints, Negotiation Skills, Reporting and Feedback, Maintaining Customer Relations, Use of CRM Tools

Module 6: Practical Aspects and Case Studies: Booking Process Simulation, Handling Real-life Scenarios, Problem-solving Techniques, Use of Booking Software, Case Studies on Consignment Errors, Best Practices in Consignment Management

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.