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The course equips learners with the knowledge and skills to manage digital banking operations, understand fintech innovations, and deliver secure, efficient, and customer-focused financial services in the digital era.
Certified Digital Banking Officer
₹6,500.00 ₹3,250.00
50% fee concession will end in
Description
Certification Name: Certified Digital Banking Officer
Global Occupational Skill Standard – GOSS ID: GOSS/BAF/CDBO/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Digital Banking Officer course is designed to provide participants with a comprehensive understanding of the digital transformation in the banking and financial services sector. The course aims to develop knowledge and skills in digital banking operations, fintech innovations, online banking products, cybersecurity, and regulatory compliance.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Introduction to Digital Banking – Overview of Digital Banking and Its Evolution, Role and Responsibilities of a Digital Banking Officer, Types of Digital Banking Channels (Online, Mobile, Neo-Banks), Core Banking Systems and Digital Transformation, Regulatory Framework for Digital Banking, Ethical Standards and Customer Data Privacy
Module 2: Digital Banking Products and Services – Internet and Mobile Banking Services, Digital Payments (UPI, IMPS, NEFT, RTGS, Cards, Wallets), Digital Lending and Credit Platforms, Investment and Wealth Management through Digital Channels, Digital Insurance and Bancassurance Offerings, Customer-Centric Product Innovation
Module 3: FinTech, Blockchain, and Emerging Technologies – Role of FinTech in Modern Banking, Blockchain and Distributed Ledger Technology in Banking, Artificial Intelligence (AI) and Machine Learning (ML) Applications, Big Data Analytics in Customer Insights and Credit Scoring, Robotic Process Automation (RPA) in Banking Operations, Open Banking and API-Based Services
Module 4: Risk Management and Cybersecurity in Digital Banking – Types of Risks in Digital Banking (Operational, Cyber, Fraud), Cybersecurity Policies and Best Practices, Authentication, Encryption, and Data Protection Mechanisms, Fraud Detection and Prevention Systems, Business Continuity and Disaster Recovery Planning, Regulatory Compliance for Cyber Risk Management
Module 5: Digital Customer Experience and Relationship Management – Digital Onboarding and e-KYC Processes, Omni-Channel Customer Engagement, CRM Tools and Analytics, Personalized Banking through AI and Automation, Complaint Handling and Grievance Redressal Mechanisms, Enhancing Financial Literacy through Digital Platforms
Module 6: Digital Banking Strategy, Compliance, and Future Trends – Strategic Planning for Digital Transformation, Regulatory Compliance (RBI, GDPR, AML, KYC), Sustainable and Inclusive Digital Banking, Cross-Border Digital Payments and Global Trends, Measuring Digital Performance and KPIs, Future of Banking – CBDCs, Embedded Finance, and Metaverse Banking
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.
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