Description

Certification Name: Certified Digital Travel Consultant

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CDTC/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Digital Travel Consultant course is designed to equip professionals with the knowledge and skills to leverage digital tools and platforms for travel planning, booking, and client management. Participants learn about online travel agencies, digital marketing for travel services, customer relationship management, travel technology platforms, itinerary planning, and personalized service delivery.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Digital Travel Consulting: Overview of Digital Travel Consulting, Role of a Digital Travel Consultant, Key Terminology and Concepts, Importance of Digital Travel in Modern Tourism, Types of Travel Services and Products, Challenges in Digital Travel Consulting

Module 2: Travel Industry and Market Analysis: Understanding the Global Travel Industry, Trends in Digital Travel, Consumer Behavior and Preferences, Competitor Analysis, Identifying Market Opportunities, Using Market Research for Strategic Planning

Module 3: Online Booking and Reservation Systems: Digital Booking Platforms and Tools, Reservation Management Techniques, Managing Flight, Hotel, and Tour Bookings, Online Payment Systems and Security, Handling Cancellations and Modifications, Monitoring and Reporting Reservations

Module 4: Digital Marketing and Promotion in Travel: Social Media Marketing for Travel, Search Engine Optimization (SEO) and Paid Advertising, Content Creation and Storytelling, Email Marketing and CRM Tools, Analytics and Performance Tracking, Promoting Travel Packages Online

Module 5: Customer Service and Relationship Management: Personalized Travel Consultation, Handling Customer Inquiries and Complaints, Building Long-Term Client Relationships, Communication and Interpersonal Skills, Delivering Exceptional Customer Experiences, Loyalty Programs and Retention Strategies

Module 6: Professional Practice and Strategic Development: Leadership and Team Collaboration, Ethical Practices and Compliance, Strategic Planning for Digital Travel Services, Innovation and Continuous Improvement, Career Development in Digital Travel Consulting, Reporting and Communication with Stakeholders

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.