Description

Certification Name: Certified E-Commerce Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CECM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective:The Certified E-Commerce Manager course is designed to develop professionals capable of planning, launching, managing, and scaling online business operations. It provides comprehensive insights into the e-commerce ecosystem, including digital storefront setup, payment gateways, logistics integration, inventory control, customer acquisition strategies, and omnichannel fulfillment.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to E-Commerce and Digital Business: Evolution and types of e-commerce models, Key components of an e-commerce ecosystem, Legal and regulatory considerations in e-commerce, Comparison of B2B, B2C, C2C, and D2C models, Role of digital transformation in retail, Global trends and future of online commerce.

Module 2: E-Commerce Website Planning and Development: Platform selection and hosting (Shopify, WooCommerce, Magento), UX/UI design for online stores, Product catalog and content structuring, Mobile responsiveness and speed optimization, Integration of payment gateways and shipping options, Security protocols and SSL compliance.

Module 3: Digital Marketing and Customer Acquisition: SEO and SEM strategies for e-commerce, Social media marketing and influencer outreach, Email marketing and automation tools, Google Ads, Facebook Ads, and retargeting techniques, Affiliate and referral marketing, Metrics for measuring digital campaign performance.

Module 4: E-Commerce Operations and Order Fulfillment: Inventory and warehouse integration, Order processing workflow and automation, Shipping partners and last-mile delivery management, Return management and reverse logistics, Handling COD and digital payments, Customer support and live chat tools.

Module 5: Data Analytics and Performance Optimization: Web traffic and conversion tracking using Google Analytics, Heatmaps and A/B testing, Customer behavior analysis and segmentation, KPI dashboard creation (CAC, LTV, ROI), Forecasting demand and inventory levels, Reporting tools for business intelligence.

Module 6: Strategic Management and Scaling E-Commerce Business: Business planning and goal setting for e-commerce growth, Marketplace integration (Amazon, Flipkart, etc.), Cross-border e-commerce strategies, Managing teams and outsourcing operations, E-commerce budgeting and financial planning, Risk management and scalability best practices.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.