Description

Certification Name: Certified Facilities & Workplace Services Manager

Global Occupational Skill Standard – GOSS ID: GOSS/CFWSM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Facilities & Workplace Services Manager course is designed to equip professionals with the knowledge and skills to efficiently manage facilities, workplace operations, and support services within an organization. The program focuses on planning, organizing, and supervising facilities management activities, including maintenance, space planning, health and safety compliance, vendor management, and sustainability initiatives.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1 (Foundations & Strategy): Nature and scope of facilities & workplace services, Strategic alignment of facilities with organisational goals, Role and competencies of a workplace services manager, Facility management models (in-house vs outsourced), Emerging trends in facilities (e.g. smart buildings, hybrid work), Governance and stakeholder management in facilities

Module 2 (Operations & Maintenance Management): Preventive vs reactive maintenance strategies, Computerized Maintenance Management Systems (CMMS), Asset lifecycle and lifecycle cost analysis, Building systems operations (HVAC, electrical, plumbing), Maintenance performance metrics and KPIs, Planning and scheduling maintenance

Module 3 (Space, Workplace & Services Management): Space planning and utilization, Workplace design (activity‑based, hybrid, flexible), Soft services management (cleaning, catering, reception), Workplace experience and occupant comfort (ergonomics, acoustics), Moves, relocations and change management, Service level agreements (SLAs) for workplace services

Module 4 (Health, Safety, Risk & Compliance): Health & safety regulations and compliance for facilities, Risk assessment and mitigation (fire, security, disaster), Emergency preparedness and business continuity, Security management and access control, Environmental and occupational hazards management, Regulatory & legal compliance (building codes, accessibility)

Module 5 (Sustainability & Energy Management): Energy efficiency strategies and energy auditing, Green building concepts and certifications, Water conservation and wastewater management, Waste management and recycling in workplace, Indoor environmental quality (IEQ), ESG (environmental, social, governance) considerations in facilities

Module 6 (Financial, Contract & Vendor Management): Budgeting and cost control for facility operations, Life‑cycle costing and return on investment (ROI), Procurement and contract negotiation with vendors, Vendor performance management and SLAs, Outsourcing strategies vs in-house services, Financial reporting and value analysis in facilities

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.