Description

Certification Name: Certified Fintech Operations Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CFOM/V1

Duration: One Month.

Eligibility: Graduation or Equivalent is required.

Objective: The objective of the Certified Fintech Operations Manager course is to equip participants with the skills and knowledge to oversee and optimize operations within fintech companies and platforms. The course covers fintech industry fundamentals, regulatory compliance, risk management, technology integration, customer service, data analytics, and process improvement. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Fintech and Financial Services: Overview of fintech industry and trends, Types of fintech services and products, Regulatory environment and compliance, Key financial technologies (blockchain, AI, APIs), Understanding financial markets and institutions, Ethical considerations in fintech operations.

Module 2: Fintech Operations Management: Operational workflows and process design, Payment processing and settlement systems, Customer onboarding and KYC processes, Risk management and fraud prevention, Vendor and partner management, Service level agreements and performance metrics.

Module 3: Technology Infrastructure and Security: Core fintech platforms and software, Cloud computing and infrastructure management, Cybersecurity principles and best practices, Data privacy and protection regulations, Incident response and disaster recovery, System integration and APIs.

Module 4: Compliance and Regulatory Frameworks: Understanding financial regulations (AML, KYC, GDPR), Compliance monitoring and reporting, Regulatory audits and examinations, Anti-money laundering procedures, Risk assessment and internal controls, Managing regulatory changes and updates.

Module 5: Customer Experience and Support: Customer service models in fintech, Handling disputes and complaints, Digital channels and self-service tools, Customer data analytics and personalization, Enhancing user experience and retention, Feedback mechanisms and continuous improvement.

Module 6: Strategic Management and Innovation: Strategic planning and business development, Innovation management and emerging technologies, Scaling fintech operations, Partnerships and ecosystem building, Financial performance analysis, Leadership and team management.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.