Description

Certification Name: Certified Healthcare Operations Manager

Global Occupational Skill Standard – GOSS ID: GOSS/HF/CHOM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective:The Certified Healthcare Operations Manager course is designed to develop professionals’ expertise in managing the day-to-day operations of healthcare facilities efficiently and effectively. This program covers healthcare administration, strategic planning, financial management, human resources, regulatory compliance, quality assurance, and process improvement. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Healthcare Operations Management: Role and responsibilities of a Healthcare Operations Manager, Overview of healthcare delivery systems and structures, Key functions and workflow in hospital operations, Understanding healthcare policies and regulatory frameworks, Principles of healthcare administration and management, Stakeholder roles in operational efficiency.

Module 2: Healthcare Facility and Resource Management: Planning and management of healthcare facilities and infrastructure, Equipment procurement, maintenance, and utilization, Managing medical and non-medical supplies and inventory, Space planning and optimization in clinical settings, Facility safety, security, and emergency preparedness, Environmental and waste management practices.

Module 3: Human Resource Management in Healthcare: Workforce planning and staffing strategies, Recruitment, training, and staff performance evaluation, Labor laws and employee relations in healthcare, Staff scheduling and shift management, Employee engagement and retention strategies, Leadership and team development.

Module 4: Financial and Budgetary Management: Healthcare budgeting and cost control techniques, Revenue cycle management and billing procedures, Financial reporting and key performance indicators (KPIs), Procurement planning and contract management, Insurance reimbursement and claims processing, Financial decision-making and resource allocation.

Module 5: Quality, Safety, and Compliance Management: Implementing quality assurance programs and standards, Patient safety practices and incident reporting, Infection control and clinical safety measures, Accreditation standards (NABH, JCI) and compliance requirements, Risk management and regulatory documentation, Monitoring and auditing healthcare operations.

Module 6: Health Information Systems and Technology: Electronic Health Records (EHR) and hospital information systems (HIS), Data privacy, security, and HIPAA compliance, Integration of technology in healthcare operations, Telehealth and mobile health technologies, Analytics for operational decision-making, Digital transformation and process automation in healthcare.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.