Description

Certification Name: Certified Healthcare Quality Management Professional

Global Occupational Skill Standard – GOSS ID: GOSS/HF/CHQMP/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective:The Certified Healthcare Quality Management Professional course aims to provide healthcare professionals with in-depth knowledge and practical skills to lead and manage quality improvement initiatives within healthcare organizations. The course covers quality management principles, patient safety, performance measurement, data analysis, regulatory compliance, risk management, and healthcare accreditation standards. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Healthcare Quality Management: Concepts and principles of healthcare quality management, History and evolution of quality in healthcare, Key quality models and frameworks (Donabedian, IOM, Baldrige), Role of quality management professionals in healthcare, Legal and ethical aspects of healthcare quality, Accreditation standards and regulatory requirements.

Module 2: Quality Measurement and Data Management: Types of quality indicators and performance metrics, Data collection methods and tools in healthcare settings, Analyzing and interpreting healthcare quality data, Benchmarking and comparative performance analysis, Patient satisfaction and experience surveys, Use of dashboards and quality scorecards.

Module 3: Quality Improvement Tools and Methodologies: Plan-Do-Study-Act (PDSA) cycle for process improvement, Lean management and waste reduction in healthcare, Six Sigma and DMAIC methodology, Root Cause Analysis (RCA) and Failure Mode Effects Analysis (FMEA), Fishbone diagram, Pareto analysis, and flowcharts, Applying improvement models to real-world scenarios.

Module 4: Patient Safety and Risk Management: Patient safety culture and leadership, Identification and classification of adverse events and near misses, Risk assessment and mitigation strategies in clinical settings, Incident reporting systems and sentinel event analysis, Infection control, medication safety, and fall prevention programs, Compliance with WHO, NABH, and JCI safety standards.

Module 5: Healthcare Information Management and Technology: Role of health IT in quality management, Electronic Health Records (EHR) and health data privacy, Clinical decision support systems and their impact on quality, Data governance, integrity, and confidentiality, Use of health analytics and business intelligence tools, Technology-enabled quality improvement initiatives.

Module 6: Leadership, Communication, and Organizational Excellence: Leadership styles and their impact on quality culture, Effective communication and team collaboration in quality management, Change management and organizational development, Staff training, competency building, and professional development, Strategies for sustaining continuous quality improvement, Career advancement and certification preparation in healthcare quality management.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.