Description

Certification Name: Certified Healthcare Services Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CHSM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Healthcare Services Manager course is designed to develop the skills and knowledge required to efficiently manage healthcare facilities and services. It focuses on healthcare operations management, patient care quality, regulatory compliance, resource allocation, financial management, and strategic planning.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Healthcare Systems & Policy: Structure of healthcare systems (public/private, primary/secondary/tertiary), Health policy and regulation, Health economics and financing, Healthcare delivery models (hospital-based, community, home care), Global health systems comparison, Healthcare reforms and trends

Module 2: Healthcare Operations Management: Patient flow and process mapping, Capacity planning and facility management, Lean and Six Sigma in healthcare operations, Supply chain & materials management in hospitals, Clinical and support services management, Risk management in healthcare operations

Module 3: Quality, Safety & Risk Management: Quality improvement frameworks (PDSA, RCA), Patient safety and clinical governance, Accreditation and regulatory compliance (e.g. JCI, NABH), Risk assessment and mitigation, Incident reporting and root cause analysis, Creating a culture of continuous improvement

Module 4: Financial Management in Healthcare: Healthcare budgeting and financial planning, Revenue cycle management, Costing and cost control in healthcare, Healthcare reimbursement models (insurance, government, out-of-pocket), Financial performance measurement & KPIs, Investment and capital budgeting in health services

Module 5: Healthcare Information Systems & Analytics: Health Information Systems (HIS) and electronic health records, Health data governance, privacy & security, Healthcare analytics & predictive modelling, Telehealth and digital health technologies, Business Intelligence dashboards for healthcare, Use of AI and big data in healthcare decision making

Module 6: Leadership, Human Resources & Strategic Management: Leadership and organizational behaviour in healthcare, Human resource planning and talent management, Change management and transformation in health services, Strategic planning for healthcare organizations, Stakeholder management and governance, Crisis management and sustainability in healthcare

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.