Description

Certification Name: Certified Housekeeping Supervisor

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CHS/V1

Eligibility: 10+2 (higher Secondary) or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Housekeeping Supervisor course is designed to equip professionals with the knowledge and skills required to supervise and manage housekeeping operations effectively in hotels, resorts, or other hospitality establishments. The program covers housekeeping operations, staff supervision, scheduling, inventory and linen management, quality and hygiene standards, safety and sanitation protocols, and cost control.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1:Introduction to Housekeeping Supervision: Overview of Housekeeping Department, Roles and Responsibilities of a Housekeeping Supervisor, Types of Accommodation Facilities, Housekeeping Industry Trends, Professional Ethics and Standards, Regulatory and Safety Guidelines

Module 2:Housekeeping Operations Management: Daily Housekeeping Procedures, Guest Room Cleaning and Maintenance Standards, Public Area Housekeeping, Inventory and Linen Management, Scheduling and Workflow Planning, Coordination with Front Office and Other Departments

Module 3:Team Leadership and Staff Management: Recruitment and Staffing for Housekeeping, Staff Training and Skill Development, Team Motivation and Leadership Techniques, Performance Monitoring and Feedback, Conflict Resolution and Communication, Labor Laws and Compliance

Module 4:Quality Control and Guest Service: Standard Operating Procedures (SOPs), Inspection and Room Audit Techniques, Guest Service Excellence, Handling Complaints and Feedback, Monitoring Service Quality, Enhancing Overall Guest Experience

Module 5:Facility and Equipment Management: Maintenance of Housekeeping Equipment, Inventory Control and Supplies Management, Energy and Resource Management, Safety and Sanitation Standards, Vendor and Supplier Coordination, Technology and Automation in Housekeeping

Module 6:Sustainability and Innovation: Eco-friendly and Sustainable Practices, Waste Management and Recycling, Green Certifications and Standards, Process Improvement Techniques, Innovation in Housekeeping Operations, Future Trends in Hospitality Housekeeping

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.