Description
Certification Name: Certified Infrastructure Operations Head
Global Occupational Skill Standard – GOSS ID: GOSS/AC/CIOH/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Infrastructure Operations Head course is designed to equip professionals with advanced skills and knowledge to oversee, manage, and optimize an organization’s infrastructure operations. The program emphasizes strategic planning, resource management, operational efficiency, and compliance to ensure that all physical and IT infrastructure supports organizational objectives effectively.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Foundations of Infrastructure Operations: Introduction to Infrastructure Management, Role and Responsibilities of an Infrastructure Operations Head, Organizational Governance and Policy Frameworks, Ethics and Professional Standards, Key Performance Indicators (KPIs) for Infrastructure Management, Importance of Operational Excellence
Module 2: IT and Facility Infrastructure Management: Management of IT Systems and Network Infrastructure, Facility Planning and Maintenance, Hardware and Software Asset Management, Resource Allocation and Optimization, Monitoring System Performance, Disaster Recovery and Business Continuity Planning
Module 3: Project and Operations Planning: Strategic Planning for Infrastructure Projects, Project Scheduling and Resource Management, Budgeting and Cost Control, Risk Assessment and Mitigation Planning, Implementation of Operational Policies, Monitoring and Evaluation of Infrastructure Projects
Module 4: Security and Compliance Management: Physical and Cybersecurity Measures, Compliance with Regulatory and Organizational Standards, Risk Management and Vulnerability Assessment, Access Control and Surveillance Systems, Incident Response Planning, Audit and Reporting Procedures
Module 5: Team Leadership and Vendor Management: Leadership and Team Management Skills, Recruitment, Training, and Performance Management, Coordination with Cross-Functional Teams, Vendor Selection and Contract Management, Supplier Relationship Management, Monitoring Service Level Agreements (SLAs)
Module 6: Strategic Development and Professional Growth: Continuous Improvement and Innovation in Infrastructure Operations, Aligning Infrastructure Strategy with Organizational Goals, Technology Integration for Operational Efficiency, Reporting and Performance Dashboards, Professional Development and Capacity Building, Emerging Trends and Best Practices in Infrastructure Management
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.



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