Description

Certification Name: Certified Performance & Operations Excellence Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CPOEM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Performance & Operations Excellence Manager course is designed to equip professionals with the skills and knowledge to enhance organizational performance and operational efficiency. It focuses on process improvement, performance measurement, strategic planning, resource optimization, and quality management.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Foundations of Operational Excellence: Definition and philosophy of operational excellence, Lean principles and waste identification, Six Sigma methodology and DMAIC cycle, Theory of Constraints (TOC) overview, Role of continuous improvement and Kaizen, Linking operational excellence to business strategy,

Module 2: Process Mapping & Analysis: Process identification and current‑state mapping, Value Stream Mapping (VSM), SIPOC and cross-functional process diagrams, Swimlane diagrams and process bottleneck detection, Root‑cause analysis tools (5 Whys, Fishbone), Process capacity and flow measurement,

Module 3: Performance Measurement & Metrics: Key Performance Indicators (KPIs) for operations, Balanced Scorecard and strategy maps, Operational dashboards and performance reporting, Process capability and control charts, Setting targets and baseline measurement, Performance governance and review mechanisms,

Module 4: Process Improvement Tools & Techniques: Lean waste elimination tools (5S, Kanban, Kaizen), Six Sigma statistical tools (Pareto, hypothesis testing), Standard work and workplace organization, A3 thinking and problem‑solving methodology, PDCA (Plan‑Do‑Check‑Act) cycle, Control plans for sustaining improvements,

Module 5: Leadership, Culture & Change Management: Building a continuous improvement culture, Leadership for operational excellence, Change management frameworks, Employee engagement and accountability, Consensus building and conflict resolution, Team building and high‑performance teams,

Module 6: Technology, Innovation & Sustainability: Digital transformation and Industry 4.0 in operations, Automation and process innovation (RPA, IoT), Predictive analytics & data‑driven decision making, Integration of quality management systems (e.g. ISO standards), Sustainability and lean‑green operations, Continuous improvement roadmap and future excellence planning.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.