Description

Certification Name: Certified Process Improvement Manager

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CPIM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Process Improvement Manager course is designed to equip professionals with the skills and knowledge needed to analyze, optimize, and enhance organizational processes for increased efficiency, productivity, and quality. The program emphasizes systematic methodologies for identifying process inefficiencies, implementing improvements, and measuring outcomes to ensure sustainable performance gains.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Foundations of Process Improvement: Introduction to Process Improvement Principles, Role and Responsibilities of a Process Improvement Manager, Understanding Business Processes and Workflows, Ethics and Professional Standards in Process Management, Key Performance Indicators (KPIs) and Metrics, Importance of Continuous Improvement Culture

Module 2: Process Mapping and Analysis: Techniques for Process Mapping and Documentation, Workflow Analysis and Bottleneck Identification, Value Stream Mapping, Process Performance Measurement, Root Cause Analysis and Problem Identification, Data Collection and Analysis Methods

Module 3: Process Improvement Methodologies: Overview of Lean, Six Sigma, and Kaizen Principles, DMAIC (Define, Measure, Analyze, Improve, Control) Methodology, PDCA (Plan-Do-Check-Act) Cycle, Benchmarking and Best Practices, Process Standardization Techniques, Selection of Methodology for Different Scenarios

Module 4: Change Management and Implementation: Developing Process Improvement Plans, Stakeholder Engagement and Communication, Managing Resistance to Change, Implementation of New Workflows and Processes, Training and Capacity Building, Monitoring and Adjustment During Implementation

Module 5: Quality Assurance and Risk Management: Establishing Process Controls and Standards, Monitoring Compliance and Quality Metrics, Risk Assessment and Mitigation in Process Changes, Auditing and Performance Evaluation, Corrective and Preventive Actions (CAPA), Continuous Monitoring and Reporting

Module 6: Strategic Process Improvement and Professional Development: Aligning Process Improvement with Organizational Goals, Strategic Planning and Innovation, Performance Measurement and Dashboard Reporting, Leadership and Team Management in Process Improvement, Emerging Trends and Tools in Process Optimization, Professional Growth and Continuous Learning

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.