Description

Certification Name: Certified Professional Business Communication Officer

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CPBCO/V1

Duration: One Month.

Eligibility: Graduation or Equivalent is required.

Objective: The Certified Professional Business Communication Officer course is designed to develop advanced communication skills essential for effective business interactions. The program covers verbal, non-verbal, and written communication techniques, presentation skills, interpersonal communication, conflict resolution, and cross-cultural communication. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Foundations of Business Communication: Overview of business communication, Types of business communication (internal, external), Communication models and processes, Importance of effective communication in business, Barriers to communication, Principles of clear and concise communication.

Module 2: Written Business Communication: Business writing fundamentals, Email and memo writing, Preparing reports and proposals, Writing business letters, Editing and proofreading techniques, Using templates and style guides.

Module 3: Verbal and Non-Verbal Communication: Effective oral communication skills, Presentation skills and public speaking, Telephone etiquette and professional conversations, Non-verbal communication cues, Listening and feedback techniques, Managing difficult conversations.

Module 4: Digital Communication in Business: Using digital platforms for communication, Social media etiquette and best practices, Virtual meetings and video conferencing, Managing online reputation, Cybersecurity basics for communicators, Digital collaboration tools.

Module 5: Interpersonal and Cross-Cultural Communication: Building interpersonal relationships, Team communication and collaboration, Cultural awareness and sensitivity, Handling communication in diverse workplaces, Conflict resolution communication, Negotiation and persuasion skills.

Module 6: Communication Strategy and Management: Developing communication plans, Crisis communication management, Internal communication strategies, External stakeholder communication, Measuring communication effectiveness, Ethical and legal considerations in business communication.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.