Description
Certification Name: Certified Quality & Compliance Manager (Admin Services)
Global Occupational Skill Standard – GOSS ID: GOSS/AC/CQCM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Quality & Compliance Manager (Admin Services) course is designed to equip professionals with the knowledge and skills needed to ensure high-quality administrative services while maintaining strict compliance with organizational policies, industry standards, and regulatory requirements. The program emphasizes the integration of quality management principles with compliance monitoring to enhance operational efficiency, reduce risks, and ensure accountability.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Foundations of Quality and Compliance Management: Introduction to Quality Management Principles, Role and Responsibilities of a Quality & Compliance Manager, Standards and Frameworks in Administration, Regulatory and Legal Requirements, Ethics and Professional Conduct, Importance of Organizational Compliance Culture
Module 2: Quality Planning and Process Management: Developing Quality Objectives and Policies, Process Mapping and Standardization, Operational Excellence and Workflow Optimization, Documentation and Record-Keeping Standards, Continuous Improvement Methodologies, Monitoring and Measurement of Process Efficiency
Module 3: Compliance Frameworks and Risk Management: Regulatory Compliance Requirements for Administrative Services, Risk Identification and Assessment, Compliance Policies and Procedures, Internal Controls and Audit Processes, Risk Mitigation Strategies, Reporting and Escalation Mechanisms
Module 4: Auditing and Performance Evaluation: Internal Audits and Compliance Checks, Evaluation of Administrative Processes, KPI Development and Monitoring, Corrective and Preventive Actions (CAPA), Gap Analysis and Compliance Reporting, Benchmarking and Best Practices Implementation
Module 5: Technology and Tools in Quality & Compliance: Quality Management Systems (QMS) and Software Applications, Digital Documentation and Workflow Automation, Data Security and Confidentiality Measures, Integration of Technology in Compliance Monitoring, Analytics and Reporting Tools, Enhancing Efficiency through Digital Solutions
Module 6: Strategic Planning and Professional Development: Aligning Quality and Compliance with Organizational Goals, Leadership and Team Management in Administrative Services, Change Management and Process Optimization, Continuous Learning and Professional Growth, Emerging Trends in Quality and Compliance, Developing a Culture of Excellence and Accountability
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.

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