Description

Certification Name: Certified Quality Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CQM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Quality Manager course is designed to develop the leadership and managerial skills required to plan, control, and improve organizational quality systems. The course prepares professionals to lead and champion process-improvement initiatives, manage cross-functional teams, and align quality goals with business objectives.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Quality Management Principles: Quality definitions and evolution, Quality philosophies (Deming, Juran, Crosby), Quality management systems and standards (ISO 9001, TQM), Organizational culture and leadership in quality, Customer-focused quality management, Ethics and social responsibility in quality

Module 2: Strategic Planning and Deployment: Strategic planning models and tools, Vision, mission, and values alignment, SWOT analysis and risk assessment, Policy deployment (Hoshin Kanri), Performance measurement systems, Change management and organizational alignment

Module 3: Quality Management Tools: Seven basic quality tools (Pareto, Ishikawa, etc.), Advanced quality tools (DOE, QFD, FMEA), Statistical process control (SPC), Root cause analysis and problem solving, Lean and Six Sigma methodologies, Benchmarking and best practices

Module 4: Customer-Focused Organizations: Customer identification and segmentation, Voice of the customer (VOC) collection and analysis, Customer relationship management (CRM), Customer satisfaction measurement, Complaint management and resolution, Customer loyalty and retention strategies

Module 5: Supply Chain and Process Management: Process management concepts and mapping, Supplier selection and evaluation, Supply chain quality risks and mitigation, Procurement and contract management, Outsourcing and partnerships, Inventory and logistics quality control

Module 6: Measurement, Analysis, and Continuous Improvement: Performance metrics and KPIs, Data collection and validation, Data analysis and interpretation, Auditing and assessment techniques, Continuous improvement models (PDCA, Kaizen), Reporting, dashboards, and quality documentation

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.