Description
Certification Name: Certified Senior Administrative Manager
Global Occupational Skill Standard – GOSS ID: GOSS/AC/CSAM/V1
Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).
Objective: The Certified Senior Administrative Manager course is designed to equip professionals with advanced skills and knowledge to oversee and manage organizational administrative functions at a senior level. The program emphasizes strategic planning, operational efficiency, leadership, and effective coordination of administrative teams to ensure smooth organizational operations.
Certification: Within 5 days after Completion of Online Assessment.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of online assessment, you can download your Certificate Immediately.
Assessment Modules:
Module 1: Foundations of Administrative Management: Role and Responsibilities of a Senior Administrative Manager, Principles of Office and Administrative Management, Organizational Structure and Governance, Ethics and Professional Standards in Administration, Understanding Corporate Policies and Procedures, Key Performance Indicators for Administrative Functions
Module 2: Office Operations and Workflow Optimization: Office Organization and Space Management, Resource Allocation and Facilities Management, Workflow Analysis and Process Improvement, Scheduling, Calendar, and Event Management, Technology Tools for Administrative Efficiency, Documentation and Record-Keeping Standards
Module 3: Human Resource Administration: Staff Recruitment, Onboarding, and Orientation Processes, Employee Performance Management and Appraisals, Training and Professional Development Coordination, Employee Engagement and Motivation Strategies, Handling Grievances and Conflict Resolution, Compliance with Labor Laws and HR Policies
Module 4: Financial and Budgetary Management: Budget Planning and Resource Forecasting, Expense Monitoring and Cost Control, Financial Reporting and Record Maintenance, Procurement Oversight and Vendor Management, Internal Controls and Audit Compliance, Strategic Allocation of Administrative Resources
Module 5: Leadership and Team Management: Leadership Styles and Decision-Making in Administration, Team Building and Staff Supervision, Coaching and Mentoring Techniques, Delegation and Accountability Practices, Communication and Interpersonal Skills for Leaders, Performance Evaluation and Continuous Improvement
Module 6: Strategic Planning and Risk Management: Developing Administrative Policies and SOPs, Strategic Planning for Office and Organizational Growth, Risk Assessment and Contingency Planning, Crisis Management and Business Continuity, Monitoring and Reporting Administrative Performance, Emerging Trends and Best Practices in Senior Administrative Management
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.
📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.
💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.
🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.
📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.
🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.
⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.

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