Description

Certification Name: Certified Small Business Manager

Global Occupational Skill Standard – GOSS ID: GOSS/BS/CSBM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Small Business Manager (CSBM) course is designed to equip entrepreneurs and managers with the practical knowledge and skills necessary to successfully start, manage, and grow small businesses. The course covers essential topics such as business planning, financial management, marketing strategies, operations management, human resources, legal compliance, and customer relationship management tailored to the unique challenges of small enterprises. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Fundamentals of Small Business Management: Overview of Small Business Landscape, Characteristics of Successful Small Businesses, Business Models and Planning, Legal Structures and Compliance, Role of Small Business Manager, Entrepreneurial Mindset and Skills.

Module 2: Business Planning and Strategy: Developing a Business Plan, Market Research and Competitive Analysis, SWOT Analysis and Strategic Goal Setting, Financial Planning and Budgeting, Growth and Scaling Strategies, Risk Assessment and Management.

Module 3: Marketing and Customer Relationship Management: Marketing Principles for Small Businesses, Branding and Positioning, Digital Marketing and Social Media, Customer Segmentation and Targeting, Sales Strategies and Techniques, Building Customer Loyalty and Retention.

Module 4: Financial Management and Accounting: Basic Accounting Principles, Cash Flow Management, Financial Statements and Analysis, Pricing Strategies and Cost Control, Funding Options and Capital Management, Taxation and Regulatory Requirements.

Module 5: Operations and Human Resource Management: Operations Planning and Process Improvement, Supply Chain and Inventory Management, Hiring and Staff Development, Employee Relations and Performance Management, Legal and Ethical HR Practices, Workplace Safety and Compliance.

Module 6: Leadership and Growth Management: Leadership Styles and Decision Making, Time Management and Productivity, Change Management and Innovation, Networking and Partnerships, Technology Adoption for Business Growth, Measuring Business Performance and Continuous Improvement.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.