Description

Certification Name: Certified Tele-Healthcare Service Manager

Global Occupational Skill Standard – GOSS ID: GOSS/HF/CTHSM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Tele-Healthcare Service Manager (CTHSM) course is designed to develop professionals capable of managing, coordinating, and optimizing telehealth services in healthcare organizations. The program provides in-depth knowledge of telemedicine technologies, virtual patient care protocols, healthcare regulations, and compliance standards such as HIPAA.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Tele-Healthcare Services: Overview of telehealth and telemedicine, Roles and responsibilities of a Tele-Healthcare Service Manager, Types of telehealth services (video, phone, remote monitoring), Healthcare delivery models in virtual care, Benefits and challenges of telehealth, Trends and future directions in tele-healthcare

Module 2: Tele-Healthcare Technology and Platforms: Telehealth platforms and software tools, Electronic health records (EHR) integration, Remote patient monitoring devices, Video conferencing and secure communication technologies, Technical troubleshooting and support, Data security and privacy measures

Module 3: Patient Management and Virtual Care Coordination: Patient onboarding and registration procedures, Scheduling and appointment management, Virtual patient engagement and communication strategies, Health assessment and monitoring remotely, Patient education and self-care guidance, Follow-up and continuity of care management

Module 4: Regulatory Compliance, Legal, and Ethical Considerations: HIPAA and patient privacy regulations, Licensing and telehealth jurisdiction rules, Consent and documentation requirements, Ethical considerations in virtual care delivery, Risk management and liability issues, Accreditation and telehealth compliance standards

Module 5: Operations, Quality Assurance, and Performance Management: Telehealth workflow optimization, Standard operating procedures (SOPs) for virtual care, Quality assurance and patient satisfaction measurement, Key performance indicators (KPIs) tracking, Reporting and analytics for service improvement, Staff training and operational audits

Module 6: Strategic Planning, Marketing, and Business Growth: Developing telehealth service business models, Marketing strategies for virtual healthcare services, Patient retention and engagement programs, Financial planning and revenue management, Scaling telehealth services and partnerships, Continuous innovation and professional development in tele-healthcare management

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.