Description

Certification Name: Certified Terminal Operations Manager

Global Occupational Skill Standard – GOSS ID: GOSS/TL/CTOM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Terminal Operations Manager course is designed to equip participants with the skills and knowledge required to oversee day-to-day operations at shipping terminals, including container yards, bulk terminals, and intermodal facilities. The course covers cargo handling techniques, equipment management, terminal layout optimization, workforce supervision, safety protocols, and environmental considerations.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Terminal Operations and Management: Overview of terminal types: container, bulk, liquid, and multipurpose, Roles and responsibilities of a Terminal Operations Manager, Terminal infrastructure and equipment overview, Key stakeholders: shipping lines, freight forwarders, port authorities, and customs, Regulatory framework and compliance requirements, Performance metrics and KPIs for terminal operations.

Module 2: Cargo Handling and Storage Management: Cargo receiving, inspection, and acceptance procedures, Loading, unloading, and stowage techniques, Storage solutions and yard management, Handling hazardous and special cargo, Use of material handling equipment and automation technologies, Safety practices in cargo handling.

Module 3: Documentation, Customs, and Security Compliance: Cargo documentation and recordkeeping: manifests, bills of lading, customs declarations, Permits and customs clearance processes, Compliance with security regulations (C-TPAT, ISPS), Managing restricted and prohibited cargo, Audit and inspection readiness.

Module 4: Equipment and Maintenance Management: Types and operation of terminal equipment: cranes, forklifts, conveyors, and vehicles, Preventive maintenance and repair scheduling, Equipment safety and operator training, Asset management and lifecycle planning, Technology adoption: automation and IoT, Budgeting for equipment maintenance.

Module 5: Team Leadership and Operational Coordination: Staff recruitment, training, and performance evaluation, Work scheduling and resource allocation, Coordination with shipping lines, customs, and logistics providers, Conflict resolution and team motivation, Emergency response and incident management, Implementing safety culture and continuous improvement.

Module 6: Technology, Cost Control, and Strategic Planning: Terminal Operating Systems (TOS) and management software, Data analytics for operational efficiency, Cost budgeting and financial management, Lean and Six Sigma for process improvement, Sustainability and environmental management practices, Capstone project: develop an operational improvement plan for a major cargo terminal.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.