Description

Certification Name: Certified Tourism & Travel Business Manager

Global Occupational Skill Standard – GOSS ID: GOSS/BS/CTTBM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Tourism & Travel Business Manager course is designed to equip professionals with the knowledge, skills, and strategies required to manage and grow tourism and travel-related businesses effectively. Participants will learn to plan and oversee travel operations, develop tourism products and services, manage customer experiences, and implement marketing strategies that attract and retain clients.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Tourism and Travel Management: Overview of Tourism Industry and Travel Business, Types of Tourism (Leisure, Business, Adventure, Eco, Cultural), Role and Responsibilities of a Tourism & Travel Manager, Tourism Value Chain and Key Stakeholders, Global Trends and Market Dynamics, Tourism Policies and Regulatory Frameworks

Module 2: Travel and Tourism Planning: Destination Analysis and Market Research, Designing Travel Packages and Itineraries, Seasonal and Demand-Based Planning, Budgeting and Cost Management for Travel Programs, Risk Assessment and Contingency Planning, Integration of Technology in Travel Planning

Module 3: Marketing and Customer Relationship Management: Tourism Marketing Strategies and Promotion Techniques, Branding and Positioning of Destinations, Digital Marketing and Social Media for Tourism, Customer Segmentation and Persona Development, Customer Relationship Management (CRM) in Travel, Feedback and Service Quality Management

Module 4: Operations and Service Management in Tourism: Travel Operations and Logistics Management, Accommodation, Transport, and Tour Coordination, Supplier and Vendor Management, Quality Assurance and Service Standards, Event and Activity Management for Travelers, Technology-Driven Operational Solutions

Module 5: Financial Management and Business Development: Budgeting and Financial Planning for Tourism Businesses, Revenue Management and Pricing Strategies, Cost Control and Profitability Analysis, Investment and Expansion Opportunities in Tourism, Funding Sources and Financial Risk Management, Performance Metrics and Reporting

Module 6: Sustainable Tourism and Emerging Trends: Principles of Sustainable and Responsible Tourism, Environmental and Social Impact Considerations, Eco-Friendly Travel Practices and Certifications, Innovation and Digital Transformation in Tourism, Emerging Trends like Experiential and Wellness Tourism, Strategic Leadership and Future Outlook in Tourism Management

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.