Description

Certification Name: Certified Travel & Tourism Associate (Tour Operator)

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CTTA/V1

Eligibility: 10+2 (higher Secondary) or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Travel & Tourism Associate (Tour Operator) course is designed to equip professionals with the knowledge and skills required to plan, organize, and manage travel and tourism services efficiently. The course covers itinerary planning, travel logistics, customer service, destination management, tour marketing, travel regulations, booking systems, and risk management.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Travel & Tourism Industry: tourism concepts and definitions, global tourism trends, components of the tourism system, types of tourism and traveler profiles, role of travel intermediaries, tourism supply and demand

Module 2: Tour Operations Management: functions of a tour operator, tour design and development process, costing and pricing of tour packages, supplier selection and contracting, ground handling operations, tour filing and documentation

Module 3: Itinerary Planning & Destination Knowledge: types of itineraries, steps in itinerary planning, time and distance management, destination research and analysis, mapping and routing skills, customization for niche markets

Module 4: Customer Service & Sales in Tourism: communication skills for tourism professionals, customer profiling and need assessment, sales techniques and conversion strategies, handling complaints and service recovery, cross-cultural service skills, after-sales service and customer retention

Module 5: Travel Documentation & Formalities: passport and visa requirements, immigration and customs regulations, travel insurance types and policies, health and safety advisories, airline ticketing basics, legal and regulatory compliance for tour operators

Module 6: Tourism Marketing & Digital Tools: fundamentals of tourism marketing, branding and positioning of tour packages, social media and digital marketing strategies, online booking systems and CRM tools, partnerships and distribution channels, performance measurement and analytics

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.