Description

Certification Name: Certified Warehouse Operations Manager

Global Occupational Skill Standard – GOSS ID: GOSS/TL/CWOM/V1

Eligibility: 10+2 (higher Secondary) or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Warehouse Operations Manager course is designed to equip participants with the leadership skills and technical knowledge needed to manage all aspects of warehouse operations effectively. The course covers warehouse planning and layout design, inventory control, order fulfillment, material handling systems, labor management, performance metrics (KPIs), safety compliance (OSHA, ISO), and cost control strategies. It also includes training on warehouse management systems (WMS), automation integration, reverse logistics, and lean warehousing practices.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Fundamentals of Warehouse Management and Operations: Overview of warehouse functions in the supply chain, Types of warehouses: distribution, fulfillment, cold storage, bonded, Key roles and responsibilities of a Warehouse Operations Manager, Core processes: receiving, put-away, picking, packing, dispatch, Performance metrics and KPIs in warehouse operations, Compliance with safety, legal, and regulatory standards.

Module 2: Inventory Control and Space Optimization: Inventory management techniques: FIFO, LIFO, FEFO, ABC analysis, Cycle counting, stock audits, and inventory reconciliation, Space planning and zoning for efficient storage and flow, Use of WMS and ERP systems for inventory visibility, Managing excess, obsolete, and slow-moving inventory, Layout design to optimize picking, packing, and storage efficiency.

Module 3: Material Handling and Equipment Management: Types of material handling equipment (MHE) and their applications, Safe operation and maintenance of forklifts, conveyors, pallet jacks, Selection criteria for MHE based on load and warehouse type, Scheduling preventive maintenance and equipment inspections, Planning for peak demand and seasonal fluctuations, Integration of automation and robotics in material handling.

Module 4: Workforce Management and Team Leadership: Staff planning, scheduling, and shift management, Hiring, training, and evaluating warehouse personnel, Leadership, motivation, and conflict resolution techniques, Compliance with labor laws, workplace ethics, and diversity, Health, safety, and ergonomics in warehouse work environments, Conducting daily briefings, toolbox talks, and performance reviews.

Module 5: Technology Integration and Digital Transformation: Overview of warehouse technologies: WMS, TMS, RFID, barcode systems, Real-time tracking, inventory dashboards, and mobile solutions, Role of AI, IoT, and data analytics in modern warehouse management, Cybersecurity and data protection in warehouse systems, Planning for system upgrades, integration, and automation, Benefits of paperless operations and digital workflows.

Module 6: Quality Control, Cost Management, and Continuous Improvement: Implementing SOPs, quality checks, and audit procedures, Root cause analysis for errors, delays, and returns, Budgeting and cost control across labor, utilities, and logistics, Lean warehousing, 5S, and Kaizen for continuous improvement, Vendor and third-party logistics (3PL) coordination, Capstone project: develop an end-to-end warehouse operations plan with KPIs and cost-saving strategies.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.