Description

Certification Name: Certified Wellness Tourism Coordinator (Spa/Retreat)

Global Occupational Skill Standard – GOSS ID: GOSS/CWTC/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Wellness Tourism Coordinator (Spa/Retreat) course is designed to equip professionals with the skills and knowledge required to plan, organize, and manage wellness tourism experiences, including spa and retreat programs. The program covers wellness tourism trends, spa operations, retreat planning, guest experience design, marketing, budgeting, and staff management.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1:Introduction to Wellness Tourism: Overview of Wellness Tourism, Types of Wellness Retreats and Spas, Role and Responsibilities of a Wellness Tourism Coordinator, Industry Trends and Global Practices, Professional Ethics and Standards, Regulatory and Safety Framework

Module 2:Wellness Program Planning and Management: Designing Wellness Programs and Retreat Packages, Activity Scheduling and Resource Allocation, Customization for Guest Needs, Budgeting and Cost Control, Coordination with Wellness Practitioners, Risk Assessment and Safety Planning

Module 3:Spa and Wellness Operations: Spa Facility Management, Wellness Treatment Operations, Hygiene and Safety Standards, Equipment and Supplies Management, Guest Services and Experience, Quality Assurance and SOP Implementation

Module 4:Guest Experience and Customer Service: Understanding Guest Expectations, Personalized Wellness Services, Handling Complaints and Feedback, Guest Engagement and Retention Strategies, Monitoring Service Quality, Enhancing Overall Guest Experience

Module 5:Marketing and Promotion: Market Research and Target Audience Analysis, Branding and Positioning of Wellness Services, Digital Marketing and Social Media Strategies, Event and Program Promotion, Collaboration with Travel and Wellness Partners, Public Relations and Media Engagement

Module 6:Team Management, Sustainability and Innovation: Recruitment and Staffing for Wellness Operations, Staff Training and Development, Leadership and Motivation Techniques, Eco-friendly and Sustainable Practices, Innovation in Wellness Programs and Services, Future Trends in Wellness Tourism

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.