Description

Course Name: Certificate in Executive Secretarial & Office Administration

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CESOA/V1

Eligibility: 10+2 (Higher Secondary) or Equivalent.

Duration: Three Months.

Objective: The Certificate in Executive Secretarial & Office Administration course is designed to equip professionals with the skills, knowledge, and expertise required to provide high-level executive support to top leadership. The program emphasizes organizational, communication, and administrative skills necessary for managing the dynamic and confidential responsibilities of supporting CEOs, chairpersons, or other senior executives.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Foundations of Executive Support: Role and Responsibilities of an Executive Secretary, Understanding the CEO/Chairman’s Function, Professional Ethics and Confidentiality, Key Performance Indicators (KPIs) for Executive Support, Organizational Structure and Governance, Importance of Communication and Interpersonal Skills

Module 2: Office and Calendar Management: Managing Executive Schedules and Appointments, Coordination of Meetings and Events, Time Management Techniques, Travel and Logistics Planning, Prioritization of Tasks and Deadlines, Digital Tools for Calendar and Workflow Management

Module 3: Communication and Correspondence: Drafting and Reviewing Memos, Emails, and Reports, Handling Internal and External Communication, Professional Etiquette in Business Communication, Managing Telephone and Video Conferencing, Confidential Document Management, Preparing Briefing Notes and Summaries

Module 4: Administrative and Operational Support: Office Organization and Workflow Optimization, Document Filing and Record-Keeping Systems, Preparation of Presentations and Reports, Coordination Across Departments, Maintaining Operational Efficiency, Supporting Decision-Making Processes

Module 5: Strategic and Project Support: Assisting in Strategic Planning and Initiatives, Project Tracking and Monitoring, Preparing Reports and Dashboards for the CEO/Chairman, Stakeholder Coordination and Liaison, Risk Awareness and Mitigation, Supporting Special Assignments and Ad-Hoc Tasks

Module 6: Professional Development and Leadership Skills: Leadership and Interpersonal Skills for Executive Support, Problem-Solving and Decision-Making Techniques, Confidentiality and Ethical Standards, Personal Branding and Professional Growth, Leadership support and executive presence, Career development and professional branding

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.