Description
Course Name: Certificate in General Healthcare Support Services
Global Occupational Skill Standard – GOSS ID: GOSS/HF/CGHSS/V1
Eligibility: 10th (High School) or Equivalent.
Duration: Three Months.
Objective: The Certificate in General Healthcare Support Services course aims to train learners to provide basic patient care and support services in hospitals, clinics, and long-term care facilities under the supervision of nursing staff. The program focuses on developing practical skills related to patient hygiene, mobility assistance, feeding, positioning, and maintaining comfort. Learners are taught how to measure and record vital signs, assist in routine clinical procedures, ensure infection-control practices, and maintain a clean and safe environment for patients.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.
Assessment Modules:
Module 1: Introduction to General Duty Assistance: Role and responsibilities of a GDA, Hospital departments and workflow basics, Professional behavior and ethics, Patient rights and confidentiality, Basic medical terminology, Communication skills in healthcare
Module 2: Human Anatomy & Physiology Basics: Overview of major body systems, Normal vital signs and functions, Common diseases and disorders, Age-related physiological changes, Body mechanics and posture principles, Recognizing symptoms requiring reporting
Module 3: Patient Care & Daily Living Assistance: Bathing, grooming and hygiene care, Feeding and nutrition support, Bed-making and patient positioning, Mobility assistance and safe transfer techniques, Toileting and incontinence care, Pressure sore prevention and skin care
Module 4: Infection Control & Hospital Safety: Principles of infection prevention, Hand hygiene and PPE usage, Biomedical waste management, Maintaining a clean and safe environment, Fire and safety protocols, Fall prevention and hazard identification
Module 5: Basic Clinical Skills & Procedures: Measuring vital signs (BP, pulse, temperature, respiration), Assisting with specimen collection, Monitoring intake and output, Assisting with medical equipment (oxygen, catheters, etc.), Preparing patients for procedures, Documentation and reporting
Module 6: Emergency Care & Professional Development: Identifying medical emergencies, Basic first aid and CPR awareness, Assisting during emergency codes, Stress management and self-care for GDAs, Teamwork and coordination with healthcare staff, Career growth and continuous learning
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.
2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.
3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.
4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.
5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.
6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.
7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.

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