Description

Course Name: Certificate in Hotel Facility & Maintenance Management

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CHFMM/V1

Eligibility: 10+2 (Higher Secondary) or Equivalent.

Duration: Three Months.

Objective: This Certificate in Hotel Facility & Maintenance Management course is designed to equip hospitality professionals with the knowledge and skills to manage hotel facilities and maintenance operations effectively. Participants will learn about preventive and corrective maintenance, equipment and asset management, safety and compliance standards, energy efficiency, budgeting, and team supervision.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Introduction to Hotel Facility & Maintenance Management: Overview of hotel facilities and maintenance operations, Roles and responsibilities of a facility and maintenance manager, Types of hotel facilities and infrastructure, Trends and innovations in hospitality maintenance, Understanding guest expectations and operational impact, Challenges and opportunities in facility management

Module 2: Preventive & Corrective Maintenance: Principles of preventive maintenance, Scheduled inspections and maintenance planning, Corrective and emergency maintenance procedures, Equipment and asset lifecycle management, Maintenance documentation and reporting, Use of maintenance management software and tools

Module 3: Engineering & Technical Operations: Electrical, plumbing, HVAC, and mechanical systems in hotels, Energy management and sustainability practices, Technical troubleshooting and problem-solving, Coordination with technical staff and contractors, Safety standards and compliance, Technology integration in facility management

Module 4: Housekeeping & Facility Services Management: Housekeeping operations and standards, Coordination between maintenance and housekeeping teams, Facility cleanliness and hygiene management, Waste management and sustainability, Guest area inspections and service quality, Monitoring and improving operational efficiency

Module 5: Budgeting, Procurement & Inventory Management: Budget planning and cost control for maintenance, Procurement of equipment, tools, and spare parts, Inventory tracking and stock management, Supplier and vendor coordination, Cost-benefit analysis and resource optimization, Financial reporting and performance monitoring

Module 6: Leadership, Strategy & Risk Management: Leadership and team management in facilities, Strategic planning and long-term infrastructure development, Health, safety, and regulatory compliance, Risk assessment and crisis management, Continuous improvement in maintenance practices, Innovation and adoption of smart hotel technologies

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.