Description

Course Name: Certificate in Interpersonal Communication & Professional Development

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CICPD/V1

Eligibility: Graduation or Equivalent.

Duration: Three Months.

Objective: The Certificate in Interpersonal Communication & Professional Development course is designed to develop professionals’ skills in effectively exchanging information, building relationships, and resolving conflicts in personal and professional settings. The course covers verbal and non-verbal communication techniques, active listening, emotional intelligence, cultural sensitivity, feedback methods, and persuasive communication.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Foundations of Interpersonal Communication: Definition and Importance of Interpersonal Communication, Communication Models and Theories, Verbal vs Non-Verbal Communication, Barriers to Effective Communication, Role of Emotional Intelligence, Building Communication Confidence.

Module 2: Verbal Communication Skills: Effective Speaking Techniques, Active Listening and Feedback, Questioning Skills, Clarity and Conciseness, Tone and Voice Modulation, Handling Difficult Conversations.

Module 3: Non-Verbal Communication; Body Language and Gestures, Facial Expressions and Eye Contact, Posture and Proxemics, Paralanguage (Tone, Pitch, Volume), Cultural Variations in Non-Verbal Cues, Interpreting Non-Verbal Signals.

Module 4: Interpersonal Relationships and Conflict Management: Building Trust and Rapport, Managing Emotions in Communication, Conflict Resolution Strategies, Negotiation Skills, Empathy and Understanding, Collaborative Problem Solving.

Module 5: Communication in Teams and Groups: Group Dynamics and Communication Roles, Facilitating Group Discussions, Encouraging Participation, Giving and Receiving Constructive Feedback, Managing Group Conflicts, Building Team Cohesion.

Module 6: Professional and Cross-Cultural Communication; Communication Etiquette in Professional Settings, Networking Skills, Cross-Cultural Communication Challenges, Adapting Communication Styles, Overcoming Cultural Barriers, Enhancing Global Communication Competence.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.