Description

Certification Name: Certified Banking Associate

Global Occupational Skill Standard – GOSS ID: GOSS/BAF/CBA/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Banking Associate course is designed to provide participants with a strong foundation in modern banking principles, operations, products, and services. The program equips learners with practical knowledge of retail and corporate banking, deposits and loans, customer service, risk management, compliance, and digital banking tools.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Fundamentals of Banking: Introduction to Banking and Financial Systems, Functions and Types of Banks, Role of Banks in the Economy, Banking Products and Services (Deposits, Loans, Cards, Investments), Structure of Commercial Banks and Core Banking Operations, Basic Terminology and Concepts in Banking

Module 2: Regulatory Framework and Compliance: Overview of Banking Regulations and Supervisory Authorities, Key Banking Laws and Guidelines (Basel Norms, AML/KYC, Consumer Protection), Role of Central Bank and Regulatory Bodies, Risk Management and Internal Controls, Reporting and Compliance Requirements, Ethics and Professional Conduct in Banking

Module 3: Retail and Corporate Banking Operations: Retail Banking Products and Services (Savings, Current Accounts, Loans, Credit Cards), Corporate Banking Products (Working Capital, Term Loans, Trade Finance), Account Opening and Documentation Procedures, Loan Processing and Credit Evaluation Basics, Payment Systems and Electronic Banking Channels, Customer Support and Relationship Handling

Module 4: Financial Products, Services, and Digital Banking: Investment and Deposit Products (FD, RD, Mutual Funds, Insurance), Treasury and Foreign Exchange Operations Basics, Introduction to FinTech and Digital Banking Platforms, Internet and Mobile Banking Services, Cybersecurity and Data Protection in Digital Transactions, Future Trends in Banking Technology

Module 5: Customer Service Excellence and Relationship Management: Principles of Effective Customer Service, Handling Customer Queries and Grievances, Communication and Interpersonal Skills for Bankers, Building and Maintaining Long-Term Customer Relationships, Cross-Selling and Up-Selling Banking Products, Enhancing Customer Experience through Digital Channels

Module 6: Branch Operations, Risk, and Financial Management: Branch Operations and Cash Management Procedures, Clearing and Remittance Systems (NEFT, RTGS, IMPS, SWIFT), Risk Types in Banking (Credit, Market, Operational, Liquidity), Basics of Financial Statements and Bank Performance Metrics, Audit, Control, and Compliance Mechanisms, Strategic Role of Banking Associates in Business Growth

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.