Description

Certification Name: Certified Business Process Manager

Global Occupational Skill Standard – GOSS ID: GOSS/M/CBPM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Business Process Manager course is designed to equip participants with the skills and methodologies required to map, analyze, and improve business processes across various functions. The program covers process modeling techniques, performance measurement, process reengineering, and the use of technology to automate workflows. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Business Process Management (BPM): Definition and importance of BPM, Key BPM concepts and terminology, Business process lifecycle, Types of business processes, BPM frameworks and standards, Role of a Business Process Manager.

Module 2: Process Mapping and Modeling: Techniques for process mapping (flowcharts, SIPOC), Process modeling tools (BPMN, UML), Identifying process inputs and outputs, Documenting current state (as-is) processes, Creating future state (to-be) processes, Validating process maps with stakeholders.

Module 3: Process Analysis and Improvement: Analyzing process performance and bottlenecks, Root cause analysis techniques, Lean principles in process improvement, Six Sigma basics and DMAIC methodology, Identifying value-added vs non-value-added activities, Prioritizing process improvement initiatives.

Module 4: Process Design and Automation: Principles of process redesign, Incorporating customer requirements and compliance, Workflow automation tools and technologies, Designing for scalability and flexibility, Integration of processes with IT systems, Change management in process redesign.

Module 5: Performance Measurement and Control: Defining process KPIs and metrics, Data collection and analysis methods, Process control charts and dashboards, Monitoring and reporting process performance, Continuous process improvement cycles, Aligning process metrics with organizational goals.

Module 6: Governance and BPM Implementation: Establishing process governance structures, Roles and responsibilities in BPM, BPM maturity models and assessment, Developing BPM strategy and roadmap, Managing BPM projects and teams, Case studies and best practices in BPM implementation.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.