Description

Certification Name: Certified Food And Beverage Services Technician

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CFBST/V1

Duration: One Month.

Eligibility: 10+2 Grade (Higher Secondary) or Equivalent is required.

Objective: The objective of the Certified Food and Beverage Services Technician course is to develop skilled service professionals capable of delivering high-quality dining experiences. This course provides comprehensive training in F&B service methods, table settings, customer service, food safety, and operational procedures followed in the hospitality industry.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Food and Beverage Services: Overview of the hospitality industry, Types of food and beverage establishments, Roles and responsibilities of F&B staff, Departmental hierarchy and coordination, Basic service etiquettes and grooming standards, Guest service and satisfaction principles.

Module 2: Types of Services and Service Techniques: Table service, buffet service, self-service, and specialized service styles, Mise en place and mise en scène, Taking orders and service sequence, Carrying trays and clearing tables, Silver service and gueridon service techniques, Use of service tools and equipment.

Module 3: Menu Knowledge and Food Accompaniments: Understanding menu types and structures, Course-wise food and appropriate cutlery, Common food terminology and dish identification, Matching food with condiments and accompaniments, Reading and explaining menus to guests, Upselling techniques for food items.

Module 4: Beverage Knowledge and Service: Types of beverages (alcoholic and non-alcoholic), Beverage service procedures and glassware, Coffee, tea, and soft drink service, Introduction to wines, spirits, and cocktails, Beverage storage and temperature control, Legal aspects and responsible service of alcohol.

Module 5: Hygiene, Safety and Sanitation: Food safety and hygiene standards, Personal cleanliness and uniform standards, Cleaning and sanitizing service areas and equipment, Safe handling of glassware, crockery, and cutlery, Fire safety and first aid basics in F&B areas, Waste management and pest control.

Module 6: Billing, Communication and Guest Handling: Billing procedures and use of POS systems, Handling guest complaints professionally, Effective communication and listening skills, Coordination with kitchen and bar staff, Handling special requests and dietary restrictions, Maintaining logs and service reports.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.