Description

Certification Name: Certified Hotel Sales Executive

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CHSE/V1

Duration: One Month.

Eligibility: Graduation or Equivalent is required.

Objective: The objective of the Certified Hotel Sales Executive course is to develop the strategic, analytical, and interpersonal skills required for success in hotel sales leadership roles. The course focuses on mastering the sales process from prospecting to closing, understanding market segmentation, targeting corporate, group, leisure, and MICE (Meetings, Incentives, Conferences, and Exhibitions) clients, and aligning sales strategies with overall hotel revenue goals.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Fundamentals of Hotel Sales: Overview of the Hotel Industry, Role of a Hotel Sales Executive, Sales Terminology and Concepts, Types of Hotel Sales (Group, Corporate, Leisure), Understanding Hotel Products and Services, Customer Journey in the Hospitality Industry.

Module 2: Sales Planning and Market Segmentation: Market Research and Data Analysis, Identifying and Targeting Key Segments, Corporate vs. Leisure Sales Strategies, Local vs. Global Sales Approaches, Sales Goal Setting and KPIs, Competitor and SWOT Analysis.

Module 3: Sales Techniques and Client Engagement: Prospecting and Lead Generation, Building and Managing Client Relationships, Effective Sales Presentations and Pitches, Handling Objections and Negotiations, Closing Sales and Follow-Up, Consultative and Solution-Based Selling.

Module 4: Hotel Revenue and Pricing Strategy: Understanding Hotel Revenue Streams, Rate Structures and Pricing Models, Packaging and Value-Added Selling, Dynamic Pricing and Yield Management, Collaboration with Revenue Management Teams, Contracts, RFPs, and Group Pricing.

Module 5: Sales Tools, Technology, and CRM: Customer Relationship Management (CRM) Systems, Using Sales Automation Tools, Email Marketing and Digital Outreach, Sales Reporting and Dashboarding, Managing Leads and Pipelines, Data Security and Guest Privacy Compliance.

Module 6: Strategic Sales Execution and Leadership: Sales Team Management and Coaching, Setting Sales Budgets and Forecasting, Cross-Departmental Collaboration, Event and Conference Sales Strategy, Performance Evaluation and Improvement Plans, Ethical Sales Practices and Case Studies.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.