Description

Certification Name: Certified Remote Administrative Support Specialist

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CRASS/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Remote Administrative Support Specialist course is designed to equip professionals with the skills and tools necessary to provide high-quality administrative support in remote or hybrid work environments. The course covers virtual communication, digital organization, time and task management, remote collaboration tools (such as Zoom, Teams, Slack, Google Workspace), online scheduling, document handling, data confidentiality, and remote customer service.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Foundations of Remote Administrative Support: Understanding the Role of a Remote Admin Support Specialist, Differences Between On-site and Remote Support, Required Skills and Tools for Remote Work, Setting Up a Productive Remote Workspace, Understanding Employer Expectations, Managing Time Zones and Availability.

Module 2: Communication and Collaboration Tools: Using Email and Chat Platforms Professionally (e.g., Outlook, Slack), Scheduling and Calendar Management (e.g., Google Calendar, MS Outlook), Video Conferencing Etiquette (Zoom, Teams), File Sharing and Cloud Storage Tools (Google Drive, OneDrive), Collaborating via Project Management Tools (Trello, Asana), Managing Communication Logs and Updates.

Module 3: Task and Time Management: Prioritizing and Scheduling Tasks Remotely, Using Time Tracking Tools (e.g., Toggl, Clockify), Managing Multiple Assignments and Deadlines, Setting Boundaries and Avoiding Distractions, Creating and Following To-Do Lists, Reporting Progress and Task Completion.

Module 4: Document and Data Handling: Creating and Formatting Documents (MS Word, Google Docs), Managing Spreadsheets and Data (Excel, Google Sheets), Organizing and Archiving Files Digitally, Handling Confidential Information Securely, Version Control and Change Tracking, Sharing Documents for Review and Approval.

Module 5: Professionalism and Client Interaction: Virtual Meeting Preparation and Support, Drafting and Responding to Professional Emails, Managing Client Queries and Requests, Representing the Organization Online, Following Digital Communication Etiquette, Providing High-Quality Virtual Customer Service.

Module 6: Security, Compliance, and Self-Development: Basic Cybersecurity Practices for Remote Work, Secure Use of Company Tools and Platforms, Understanding Data Privacy Policies, Following Remote Work Protocols and Guidelines, Upskilling and Certifications for Career Growth, Evaluating and Improving Remote Performance.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.