Description

Certification Name: Certified Wellness Resort General Manager

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CWRGM/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Wellness Resort General Manager course aims to equip participants with the specialized knowledge, leadership skills, and operational expertise required to manage a wellness-focused resort effectively. It covers strategic planning, wellness program development, guest experience optimization, staff management, marketing, financial oversight, and compliance with health and safety standards.

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of online assessment, you can download your Certificate Immediately.

Assessment Modules:

Module 1: Introduction to Wellness Resort Management: Overview of Wellness Tourism, History and Evolution of Wellness Resorts, Types of Wellness Resorts, Role and Responsibilities of a General Manager, Wellness Industry Trends, Ethical and Sustainable Practices

Module 2: Strategic Planning and Operations Management: Business Planning and Vision Setting, Operational Workflow Design, Resource Allocation and Budgeting, Quality Standards and Service Excellence, Risk Management and Safety Protocols, Performance Metrics and KPIs

Module 3: Human Resource and Leadership Management : Recruitment and Selection for Wellness Staff, Staff Training and Development, Leadership Styles and Team Motivation, Conflict Resolution and Communication, Employee Engagement and Retention Strategies, Legal Compliance and Labor Laws

Module 4: Marketing, Branding, and Customer Experience: Market Research and Target Audience Analysis, Wellness Branding and Positioning, Digital Marketing and Social Media Strategies, Guest Experience and Personalization, Loyalty Programs and Relationship Management, Public Relations and Reputation Management

Module 5: Financial Management and Revenue Optimization: Budget Preparation and Cost Control, Revenue Streams in Wellness Resorts, Financial Analysis and Reporting, Pricing Strategies and Packages, Investment Planning and Capital Management, Profitability and ROI Enhancement

Module 6: Wellness Programs and Sustainability Practices: Designing Holistic Wellness Programs, Spa and Fitness Operations Management, Nutrition and Lifestyle Services, Eco-friendly Practices and Sustainability, Partnerships with Healthcare and Wellness Experts, Innovation and Future Trends in Wellness

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Marking System:
S.No.	No. of Questions	Marks Each Question	Total Marks
1	10	5	50
2	5	4	20
3	5	3	15
4	5	2	10
5	5	1	5
	30		100
How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	50-60	P (Pass)
6	0-49	F (Fail)

 

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.