Description

Course Name: Professional Diploma in Travel & Tourism Management

Global Occupational Skill Standard – GOSS ID: GOSS/PD-HTR-TTM-358

Eligibility: 10+2 or equivalent

Language Type: English

Course Type: Self-Paced Online Learning

Objective: The Professional Diploma in Travel & Tourism Management aims to develop skilled professionals with knowledge of travel operations, tourism services, destination management, customer relations, and tour planning. The course focuses on building skills in itinerary preparation, travel coordination, tourism marketing, communication, and hospitality practices. It prepares learners to manage travel services and create professional tourism experiences in travel agencies, tour companies, and tourism organizations.

Duration: 6 Months / 370 Hours

Steps to become a GSDCI Certified Professional:

Step 1: Select your Course you want to pursue.

Step 2: Click on get Enroll Now tab, new pop up window will open.

Step 3: Click on pay Course fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay course fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the Digital(PDF) copy of your Diploma & Marksheet will be sent to your registered email ID within 7 days.

Course Modules:

Module 1: Fundamentals of Travel and Tourism Management: Introduction to Travel and Tourism Industry, History and Development of Global Tourism, Types and Classification of Tourism, Components of Tourism System, Role and Functions of Tourism Organizations, Tourism Terminology and Concepts, Importance of Sustainable Tourism, Tourist Behaviour and Travel Motivation, Professional Skills in Tourism Management, Career Opportunities in Travel and Tourism.

Module 2: Travel Agency and Tour Operations: Introduction to Travel Agencies and Tour Operators, Functions and Responsibilities of Travel Agents, Tour Package Planning and Development, Domestic and International Tour Operations, Itinerary Planning and Travel Documentation, Airline Ticketing and Reservation Basics, Accommodation Booking Procedures, Transportation Management in Tourism, Handling Customer Queries and Travel Services, Managing Tour Operations Effectively.

Module 3: Tourism Destination Management: Understanding Tourism Destinations and Attractions, Destination Planning and Development, Cultural and Heritage Tourism Management, Adventure and Eco-Tourism Concepts, Rural and Community-Based Tourism, Destination Marketing Strategies, Visitor Experience Management, Tourism Infrastructure and Facilities, Managing Tourist Safety and Security, Sustainable Destination Management Practices.

Module 4: Hospitality and Travel Services Management: Introduction to Hospitality Services in Tourism, Hotel and Accommodation Services for Travelers, Food and Beverage Services in Tourism, Transportation and Travel Logistics, Airport and Airline Service Management Basics, Guide Services and Tour Escort Management, Customer Service and Guest Relations, Travel Communication and Professional Etiquette, Handling Tourist Complaints and Service Recovery, Maintaining Tourism Service Standards.

Module 5: Tourism Marketing and Business Management: Fundamentals of Tourism Marketing, Tourism Product Development and Promotion, Digital Marketing for Travel Businesses, Social Media Marketing and Online Travel Promotion, Market Research and Tourist Segmentation, Travel Sales and Customer Relationship Management, Tourism Business Planning and Entrepreneurship, Revenue Management and Pricing Strategies, Travel Industry Partnerships and Networking, Managing Tourism Business Growth.

Module 6: Advanced Tourism Practices and Career Development: International Tourism Management Practices, Event and MICE Tourism Management, Luxury Travel and Experience Tourism, Technology Applications in Travel and Tourism, Travel Risk Management and Emergency Planning, Sustainable and Responsible Tourism Practices, Leadership Skills in Tourism Management, Innovation and Future Trends in Tourism Industry, Professional Portfolio and Career Development, Global Career Opportunities in Travel and Tourism Management.

GSDCI Online Assessment Detail:

• Duration- 120 minutes.
• Number of Questions- 60.
• Number of Questions from each module: 10.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 600, Passing Marks Above 40%.
• There is no negative marking in any module.

How Students will be Graded:
S.No.	Marks	Grade
1	91-100	O (Outstanding)
2	81-90	A+ (Excellent)
3	71-80	A (Very Good)
4	61-70	B (Good)
5	51-60	C (Average)
6	41-50	P (Pass)
7	0-40	F (Fail)

Benefits of the Professional Diploma

1. Globally Recognized Professional Diploma – Earn a professionally designed diploma that enhances your profile and demonstrates industry-relevant knowledge. Widely valued by employers, organizations, and institutions across multiple sectors.

2. Quality Learning with ISO-Certified Standards – Our training programs are developed under ISO-certified quality management practices, ensuring a structured, consistent, and high-quality learning experience.

3. Enhanced Career Opportunities – Strengthen your resume, improve your professional skills, and increase your potential for employment, career advancement, and new job opportunities.

4. Issued by a Non-Profit Skill Development Organization – The diploma is awarded by a mission-driven organization dedicated to promoting skill development, vocational education, and lifelong learning.

5. Comprehensive Learning Resources – Access quality study materials, e-books, practice assessments, mock tests, and learner support to help you successfully complete the program.

6. Secure Online Verification – Every diploma and marksheet is issued with a unique Enrolment ID and QR Code, enabling employers, institutions, and other stakeholders to instantly verify the authenticity of your credential online.

7. Lifetime Validity – The Professional Diploma is issued with lifetime validity and does not require periodic renewal, allowing you to showcase your achievement throughout your career.

8. Flexible Self-Paced Learning – Learn anytime and anywhere at your own pace, making it easy to balance your studies with work, business, or personal commitments.

9. Industry-Relevant Curriculum – The curriculum is designed to focus on practical knowledge, current industry trends, and real-world applications to improve workplace readiness.

10. Skill-Based Professional Qualification – Demonstrates your commitment to continuous professional development and validates your practical knowledge and skills in the subject area.