Description

Course Name: Certificate in Administrative Team Development & Management

Global Occupational Skill Standard – GOSS ID: GOSS/AC/CATDM/V1

Eligibility: 10+2 (Higher Secondary) or Equivalent.

Duration: Three Months.

Objective: The Certificate in Administrative Team Development & Management course is designed to develop professionals’ skills in leading, mentoring, and coaching administrative teams to enhance productivity, collaboration, and workplace effectiveness. The course covers leadership fundamentals, team dynamics, communication strategies, conflict resolution, motivation techniques, and performance management specifically tailored for administrative environments. 

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Foundations of Administrative Team Coaching: Role and Responsibilities of an Administrative Team Coach, Understanding Team Dynamics, Coaching vs. Managing, Key Coaching Principles and Models, Building Trust and Rapport, Ethical Considerations in Coaching.

Module 2: Communication Skills for Team Coaching: Effective Listening and Questioning Techniques, Providing Constructive Feedback, Non-Verbal Communication Awareness, Facilitating Open Dialogue, Managing Difficult Conversations, Encouraging Collaboration and Inclusivity.

Module 3: Team Development and Performance: Stages of Team Development, Setting Team Goals and Objectives, Motivating and Inspiring Administrative Teams, Identifying and Leveraging Strengths, Addressing Performance Challenges, Enhancing Accountability and Responsibility.

Module 4: Conflict Resolution and Problem Solving: Understanding Sources of Conflict, Conflict Resolution Strategies, Mediation and Negotiation Skills, Encouraging Creative Problem Solving, Managing Stress and Emotions in Teams, Building a Positive Team Culture.

Module 5: Coaching Tools and Techniques: Use of Assessment Tools (Personality, Strengths), Goal Setting Frameworks (SMART Goals), Action Planning and Follow-up, Time Management Coaching, Remote and Virtual Team Coaching Techniques, Measuring Coaching Effectiveness.

Module 6: Leadership and Continuous Improvement: Developing Leadership Skills in Administrative Teams, Promoting Change and Innovation, Fostering a Learning Environment, Encouraging Self-Reflection and Growth, Building Resilience and Adaptability, Best Practices and Emerging Trends in Team Coaching.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.