Description

Course Name: Certificate in Food & Beverage Management & Operations

Global Occupational Skill Standard – GOSS ID: GOSS/HT/CFBMO/V1

Eligibility: 10+2 (Higher Secondary) or Equivalent.

Duration: Three Months.

Objective: The Certificate in Food & Beverage Management & Operations course is designed to provide professionals with in-depth knowledge and practical skills required to effectively manage food and beverage operations in hotels, restaurants, and other hospitality establishments. The course covers topics such as menu planning, cost control, inventory management, procurement, service standards, health and safety regulations, staff training, and customer relationship management.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Fundamentals of Food & Beverage Management: introduction to foodservice industry, functions and roles of F&B management, sectors/outlets of food & beverage, responsibilities and constraints of F&B management, overview of service staff and departments, basic terminology and concepts

Module 2: Menu, Food & Beverage Service Methods and Menu Planning: types of menus (à la carte, table d’hôte, cyclic, banquet etc.), contents and structure of food menus, beverage lists and beverage menus, classification of food and beverage service methods, service styles and outlet‑types (fine dining, fast‑food, coffee shop, bar, specialty restaurant etc.), design of meal experience — menu choice, variety, value and price

Module 3: Cost Control, Inventory & Financial Management: cost dynamics (elements of cost, classification), principles of pricing and sales concepts, inventory control and stock management (levels, methods, perpetual inventory, monthly inventory), food cost and beverage cost calculation, food & beverage production control, revenue control and operating ratios in F&B operations

Module 4: Service Operations, Guest Experience & Customer Service Excellence: restaurant and banquet operations (table service, buffet, event/banquet service, room service, banquets, catering), standards of service and guest experience, staff‑guest interaction etiquette and communication, upselling and guest satisfaction strategies, handling special requests and guest complaints, service flow and ambience management

Module 5: Beverage & Product Management including Catering and Beverage Service: beverage service (non‑alcoholic and alcoholic where permitted), beverage storage, tools and glassware, beverage pricing and purchasing, beverage trends and menu integration, catering service fundamentals — scale & size, product & service development, client handling and catering planning

Module 6: Hygiene, Safety, Nutrition & Compliance: food safety and hygiene practices, sanitation and cleanliness standards, understanding nutrition and healthy cuisine (balanced meals, sustainable foods), compliance with laws/regulations (where relevant), waste control and portion control strategies, sustainability practices and safe food‑handling procedures

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.