Description

Course Name: Certificate in Training ROI & Performance Measurement

Global Occupational Skill Standard – GOSS ID: GOSS/ET/CTROIPM/V1

Eligibility: Graduation or Equivalent.

Duration: Three Months.

Objective: The Certificate in Training ROI & Performance Measurement Analyst course is designed to equip learning and development professionals with the skills to measure, analyze, and communicate the financial and non-financial impact of training programs. The course covers key ROI methodologies, data collection and analysis techniques, cost-benefit analysis, impact evaluation, and performance metrics aligned with Kirkpatrick and Phillips ROI models.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Introduction to Training ROI: Understanding the concept of ROI in training, Importance of measuring training effectiveness, Key stakeholders and their expectations, Overview of training evaluation models, Aligning training goals with business outcomes, Challenges in calculating training ROI.

Module 2: Training Needs Analysis and Goal Setting: Conducting a training needs assessment, Identifying performance gaps and training objectives, Setting measurable learning outcomes, Linking training to organizational KPIs, Prioritizing training investments, Documenting baseline metrics.

Module 3: Evaluation Models and Frameworks: Kirkpatrick’s Four Levels of Evaluation, Phillips ROI Methodology™, Jack Phillips’ five-level ROI framework, Selecting the right model for the training type, Applying multiple evaluation levels effectively, Case studies in evaluation models.

Module 4: Data Collection and Analysis Methods: Choosing appropriate data collection tools (surveys, assessments, interviews), Quantitative vs qualitative data, Gathering pre- and post-training metrics, Calculating cost-benefit and ROI ratios, Isolating the impact of training from other factors, Analyzing and interpreting training data.

Module 5: Reporting and Presenting ROI Findings: Structuring ROI reports for different audiences, Visualizing data for impact, Telling a compelling ROI story, Communicating results to stakeholders, Recommending improvements based on findings, Creating executive dashboards and summaries.

Module 6: Strategic Planning and Continuous Improvement: Using ROI insights for future planning, Integrating ROI analysis into L&D strategy, Building an ROI-focused training culture, Improving training design based on ROI data, Budget justification and resource allocation, Staying current with ROI trends and tools.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.

2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.

3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.

4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.

5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.

6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.

7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.