Description

Course Name: Certified Aftermarket Supply Professional

Global Occupational Skill Standard – GOSS ID: GOSS/TL/CASP/V1

Eligibility: Graduation or Equivalent or minimum 2 years of relevant experience (experience-based learners can directly enroll and certify).

Objective: The Certified Aftermarket Supply Professional course is designed to develop professionals who can efficiently manage the supply chain operations related to aftermarket services, including spare parts, accessories, maintenance products, and customer support logistics. The course covers demand forecasting for aftermarket parts, inventory planning, reverse logistics, supplier and dealer coordination, warranty and returns processing, and performance metrics such as fill rates and service levels. 

Certification: Within 5 days after Completion of Online Assessment.

Get ready to join the Journey to become a GSDCI Certified Professional  – International Certification and Assessment Body.

Steps to become a GSDCI Certified Professional:

Step 1: Select your certification you want to pursue.

Step 2: Click on get certified tab, new pop up window will open.

Step 3: Click on pay certification fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay certification fee, You will be redirected to payment gateway, pay fee by any available options like Card(Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.

Assessment Modules:

Module 1: Introduction to Aftermarket Supply Chain: Definition and Scope of Aftermarket Services, Role of Aftermarket in Business Continuity and Customer Satisfaction, Types of Aftermarket Products (Spare Parts, Accessories, Consumables), Stakeholders in the Aftermarket Ecosystem, Responsibilities of an Aftermarket Supply Specialist, Trends and Challenges in the Aftermarket Industry.

Module 2: Demand Forecasting and Inventory Management: Forecasting Techniques for Aftermarket Demand, Managing Intermittent and Uncertain Demand Patterns, Safety Stock and Service Level Optimization, Inventory Classification (ABC, FSN, XYZ), Spare Parts Replenishment Strategies, Returnable and Repairable Inventory Handling.

Module 3: Procurement and Supplier Coordination: Sourcing Strategies for Spare and Replacement Parts, Vendor Selection and Performance Monitoring, Managing Long Lead-Time and Obsolete Parts, Contract Management and SLA Agreements, Supplier Collaboration for Forecast Sharing, Localization vs Global Sourcing Considerations.

Module 4: Warehousing and Distribution in Aftermarket: Warehouse Layout and Storage for Spare Parts, Order Picking and Fulfillment Techniques, Distribution Network Design for Aftermarket Delivery, Handling Returns and Reverse Logistics, Packaging and Labeling Requirements, Use of WMS and Barcode/RFID Technology.

Module 5: Technology and Digital Tools in Aftermarket Supply: ERP and Aftermarket Order Management Systems, Use of Predictive Analytics and AI in Parts Planning, E-catalogs and Online Portals for Spare Parts, Real-Time Inventory Visibility Tools, IoT Integration in Parts Tracking, Digital Twin and Diagnostic Tools for Predictive Maintenance.

Module 6: Customer Service, Warranty, and Performance Metrics: Managing Customer Expectations and Service Levels, Warranty Management and Claims Processing, Field Service Logistics and Technician Coordination, Performance Measurement (Fill Rate, OTIF, Service Ratio), Continuous Improvement in Aftermarket Processes, Building Loyalty Through Aftermarket Excellence.

GSDCI Online Assessment Detail:

• Duration- 60 minutes.
• Number of Questions- 30.
• Number of Questions from each module: 5.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 100, Passing Marks- 50%.
• There is no negative marking in any module.

Benefits of Certification:

🌍 1. Global Recognition & Credibility – Stand out worldwide with a certification that opens doors across borders. Trusted by employers, respected by institutions, and recognized in over 100 countries.

📜 2. Quality Assurance through ISO Certification – Certified to global ISO standards, our programs deliver excellence, consistency, and a benchmarked learning experience that speaks for itself.

💼 3. Career Advancement & Employability – Enhances your resume and increases chances of promotions or job offers.

🤝 4. Non-Profit Trust Factor – Certifications from non-profit organizations are mission-driven rather than profit-driven.

📚 5. Access to Verified Learning & Resources – Often includes e-books, mock tests, and online support without hidden costs.

🔍 6. Transparency & Online Verification – Certifications come with a unique Enrolment ID for easy online verification by employers and institutions.

⏳ 7. Lifetime or Long-Term Validity – Certifications usually have lifetime validity or long-term recognition, reducing the need for frequent renewals.