Description

Course Name: Professional Diploma in Banking Operations

Global Occupational Skill Standard – GOSS ID: GOSS/PD-FBI-BO-176

Eligibility: 10+2 or equivalent

Language Type: English

Course Type: Self-Paced Online Learning

Objective: The Professional Diploma in Banking Operations aims to enhance learners’ understanding of banking systems, financial products, customer service, and operational procedures. The course focuses on developing skills in account management, banking transactions, compliance, digital banking, risk management, and regulatory practices to help learners perform effectively in the banking sector.

Duration: 6 Months / 370 Hours

Steps to become a GSDCI Certified Professional:

Step 1: Select your Course you want to pursue.

Step 2: Click on get Enroll Now tab, new pop up window will open.

Step 3: Click on pay Course fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay course fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the Digital(PDF) copy of your Diploma & Marksheet will be sent to your registered email ID within 7 days.

Course Modules:

Module 1: Fundamentals of Banking Operations: Introduction to Banking Systems, History and Evolution of Banking, Types of Banks and Financial Institutions, Banking Structure and Functions, Basic Banking Terminology, Role and Responsibilities of Banking Professionals, Banking Products and Services, Customer Relationship Management in Banking, Banking Regulations and Compliance Overview, Ethics and Professional Practices in Banking.

Module 2: Core Banking Services and Account Management: Types of Bank Accounts, Account Opening Procedures and Documentation, Customer Identification and KYC Process, Deposit Products and Management, Savings and Current Account Operations, Fixed and Recurring Deposit Services, Core Banking System Operations, Customer Service and Grievance Handling, Account Maintenance Procedures, Digital Account Management.

Module 3: Lending Operations and Credit Management: Introduction to Banking Loans and Advances, Types of Credit Facilities, Loan Application and Processing Procedures, Credit Appraisal Techniques, Borrower Assessment and Documentation, Loan Approval and Disbursement Process, Interest Calculation and Repayment Management, Non-Performing Assets (NPA) Management, Credit Risk Assessment, Loan Recovery and Monitoring.

Module 4: Digital Banking and Payment Operations: Introduction to Digital Banking Services, Internet Banking and Mobile Banking Operations, Electronic Payment Systems, Automated Teller Machine (ATM) Operations, Digital Wallets and Payment Gateways, Online Fund Transfer Systems, Card Banking Services, Cybersecurity in Digital Banking, Fraud Prevention and Transaction Monitoring, Emerging Trends in Banking Technology.

Module 5: Banking Regulations, Compliance and Risk Management: Banking Regulatory Framework, Role of Central Banking Authorities, Anti-Money Laundering (AML) Practices, Know Your Customer (KYC) Compliance, Basel Norms and Banking Standards, Operational Risk Management, Market and Credit Risk Management, Internal Control Systems, Banking Audit Procedures, Legal and Regulatory Compliance in Banking.

Module 6: Advanced Banking Operations and Professional Skills: Treasury Management Fundamentals, Foreign Exchange Operations, Trade Finance and International Banking, Investment Banking Basics, Wealth Management Services, Financial Inclusion and Rural Banking, Banking Analytics and Reporting, Leadership and Communication Skills in Banking, Industry Case Studies and Practical Training, Career Development in Banking Operations.

GSDCI Online Assessment Detail:

• Duration- 120 minutes.
• Number of Questions- 60.
• Number of Questions from each module: 10.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 600, Passing Marks Above 40%.
• There is no negative marking in any module.

Benefits of the Professional Diploma

1. Globally Recognized Professional Diploma – Earn a professionally designed diploma that enhances your profile and demonstrates industry-relevant knowledge. Widely valued by employers, organizations, and institutions across multiple sectors.

2. Quality Learning with ISO-Certified Standards – Our training programs are developed under ISO-certified quality management practices, ensuring a structured, consistent, and high-quality learning experience.

3. Enhanced Career Opportunities – Strengthen your resume, improve your professional skills, and increase your potential for employment, career advancement, and new job opportunities.

4. Issued by a Non-Profit Skill Development Organization – The diploma is awarded by a mission-driven organization dedicated to promoting skill development, vocational education, and lifelong learning.

5. Comprehensive Learning Resources – Access quality study materials, e-books, practice assessments, mock tests, and learner support to help you successfully complete the program.

6. Secure Online Verification – Every diploma and marksheet is issued with a unique Enrolment ID and QR Code, enabling employers, institutions, and other stakeholders to instantly verify the authenticity of your credential online.

7. Lifetime Validity – The Professional Diploma is issued with lifetime validity and does not require periodic renewal, allowing you to showcase your achievement throughout your career.

8. Flexible Self-Paced Learning – Learn anytime and anywhere at your own pace, making it easy to balance your studies with work, business, or personal commitments.

9. Industry-Relevant Curriculum – The curriculum is designed to focus on practical knowledge, current industry trends, and real-world applications to improve workplace readiness.

10. Skill-Based Professional Qualification – Demonstrates your commitment to continuous professional development and validates your practical knowledge and skills in the subject area.

Job Opportunities after Professional Diploma in Banking Operations

Graduates of this program develop skills in banking procedures, financial services, customer relationship management, account operations, digital banking, compliance, and banking regulations, preparing them for roles in banking, finance, and financial services sectors.

Key Career Options: Banking Executive, Bank Operations Associate, Customer Service Executive, Relationship Manager, Loan Processing Executive, Credit Associate, Branch Operations Executive, Banking Associate, Financial Services Executive, Banking Consultant.

Salary Range (India):
Entry-level: ₹3–6 LPA
Mid-level: ₹6–12 LPA
Senior-level: ₹12–20+ LPA (based on experience, banking expertise, and professional certifications)

Industries Hiring Graduates: Banks, Financial Institutions, NBFCs, Insurance Companies, FinTech Companies, Investment Firms, Credit Agencies, Corporate Banking Organizations, and Financial Service Providers.

Skills Developed: Banking operations, account management, customer service, loan processing, digital banking, financial products, compliance practices, risk management, documentation, and professional communication.

Graduates can progress to roles like Bank Operations Manager, Relationship Manager, Credit Analyst, Branch Manager, Financial Services Consultant, or Banking Specialist with experience and advanced certifications.