Description

Course Name: Professional Diploma in Secretarial Practice

Global Occupational Skill Standard – GOSS ID: GOSS/PD-HRO-SP-245

Eligibility: 10+2 or equivalent

Language Type: English

Course Type: Self-Paced Online Learning

Objective: The Professional Diploma in Secretarial Practice is designed to provide students with practical knowledge of secretarial duties, office procedures, professional communication, and administrative management. It focuses on developing skills in correspondence handling, document preparation, scheduling, record keeping, meeting coordination, and the use of modern office tools. The course prepares learners to perform secretarial responsibilities efficiently and develop professional skills required for careers as secretaries, administrative assistants, and office support professionals.

Duration: 6 Months / 370 Hours

Steps to become a GSDCI Certified Professional:

Step 1: Select your Course you want to pursue.

Step 2: Click on get Enroll Now tab, new pop up window will open.

Step 3: Click on pay Course fee, you will be redirected to billing details page.

Step 4: Fill your details and click on pay course fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.

Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.

Step 6: After completion of the online assessment, the Digital(PDF) copy of your Diploma & Marksheet will be sent to your registered email ID within 7 days.

Course Modules:

Module 1: Introduction to Secretarial Practice: Basics and importance of secretarial practice, Role and responsibilities of a professional secretary, Functions of a secretary in an organization, Office administration principles, Professional ethics and confidentiality, Qualities and skills of an effective secretary, Workplace communication practices, Office organization and coordination, Career opportunities in secretarial services, Modern trends in secretarial practice.

Module 2: Office Administration and Management: Principles of office management, Office layout and work environment, Managing office correspondence, Record keeping and documentation, Filing and indexing systems, Appointment and schedule management, Handling meetings and conferences, Office procedures and workflow, Coordination with departments, Time management and productivity skills.

Module 3: Business Communication and Correspondence: Fundamentals of business communication, Written and verbal communication skills, Preparing official letters and notices, Email drafting and management, Report writing techniques, Memo and circular preparation, Telephone etiquette and communication, Meeting agenda and minutes preparation, Professional presentation skills, Communication barriers and solutions.

Module 4: Computer Applications for Secretarial Work: Computer fundamentals and operating systems, Microsoft Word for office documentation, Microsoft Excel for data management, Microsoft PowerPoint for presentations, Email and internet applications, Digital file management, Office automation tools, Document formatting and printing, Online meeting and collaboration tools, Data security and information management.

Module 5: Office Records and Administrative Procedures: Records management principles, File creation and maintenance, Document classification and storage, Handling confidential records, Database and information management, Office inventory management, Travel and event arrangements, Managing appointments and schedules, Administrative reporting procedures, Record retention and disposal methods.

Module 6: Professional Secretarial Skills and Career Development: Advanced secretarial techniques, Executive assistance and support, Decision-making and problem-solving skills, Leadership and teamwork abilities, Customer and visitor handling, Workplace discipline and professional behavior, Stress management and adaptability, Career planning and skill development, Interview preparation and resume writing, Professional growth in secretarial practice.

GSDCI Online Assessment Detail:

• Duration- 120 minutes.
• Number of Questions- 60.
• Number of Questions from each module: 10.
• Language: English.
• Exam Type: Multiple Choice Questions.
• Maximum Marks- 600, Passing Marks Above 40%.
• There is no negative marking in any module.

Benefits of the Professional Diploma

1. Globally Recognized Professional Diploma – Earn a professionally designed diploma that enhances your profile and demonstrates industry-relevant knowledge. Widely valued by employers, organizations, and institutions across multiple sectors.

2. Quality Learning with ISO-Certified Standards – Our training programs are developed under ISO-certified quality management practices, ensuring a structured, consistent, and high-quality learning experience.

3. Enhanced Career Opportunities – Strengthen your resume, improve your professional skills, and increase your potential for employment, career advancement, and new job opportunities.

4. Issued by a Non-Profit Skill Development Organization – The diploma is awarded by a mission-driven organization dedicated to promoting skill development, vocational education, and lifelong learning.

5. Comprehensive Learning Resources – Access quality study materials, e-books, practice assessments, mock tests, and learner support to help you successfully complete the program.

6. Secure Online Verification – Every diploma and marksheet is issued with a unique Enrolment ID and QR Code, enabling employers, institutions, and other stakeholders to instantly verify the authenticity of your credential online.

7. Lifetime Validity – The Professional Diploma is issued with lifetime validity and does not require periodic renewal, allowing you to showcase your achievement throughout your career.

8. Flexible Self-Paced Learning – Learn anytime and anywhere at your own pace, making it easy to balance your studies with work, business, or personal commitments.

9. Industry-Relevant Curriculum – The curriculum is designed to focus on practical knowledge, current industry trends, and real-world applications to improve workplace readiness.

10. Skill-Based Professional Qualification – Demonstrates your commitment to continuous professional development and validates your practical knowledge and skills in the subject area.

Job Opportunities after Professional Diploma in Secretarial Practice

Graduates of this program gain knowledge in secretarial procedures, office administration, executive support, professional communication, document preparation, meeting coordination, scheduling, record management, computer applications, and workplace organization, preparing them for roles in corporate offices, government organizations, educational institutions, and business service sectors.

Key Career Options: Secretary, Executive Secretary, Personal Assistant, Administrative Assistant, Office Coordinator, Executive Assistant, Office Administrator, Front Office Executive, Documentation Executive, Records Management Assistant, Meeting Coordinator, Administrative Support Executive, HR Assistant, Back Office Executive, Virtual Assistant.

Salary Range (India):
Entry-level: ₹2–4 LPA
Mid-level: ₹4–8 LPA
Senior-level: ₹8–15+ LPA (higher with professional experience, advanced administrative skills, executive support expertise, and organizational abilities)

Industries Hiring Graduates: Corporate Offices, Government Departments, Educational Institutions, Banks & Financial Institutions, IT Companies, Healthcare Organizations, Legal Firms, Manufacturing Industries, Consulting Organizations, NGOs, and Business Service Companies.

Skills Developed: Secretarial skills, office administration, professional communication, email and correspondence management, document preparation, meeting scheduling, calendar management, record keeping, MS Office applications, filing systems, customer handling, and workplace coordination.

Graduates can progress to roles like Senior Secretary, Executive Assistant, Office Manager, Administrative Supervisor, Corporate Coordinator, or provide professional secretarial and administrative support services with experience, advanced certifications, and industry-focused skills.