Description
Course Name: Certificate in Medical Insurance Claims Management
Global Occupational Skill Standard – GOSS ID: GOSS/HF/CMICM/V1
Eligibility: 10+2 (Higher Secondary) or Equivalent.
Duration: Three Months.
Objective: The Certificate in Medical Insurance Claims Management course aims to develop comprehensive knowledge and practical skills required to accurately process, review, and manage health insurance claims. The course provides in-depth understanding of health insurance principles, policy structures, coding systems, regulatory requirements, and claims adjudication procedures.
Get ready to join the Journey to become a GSDCI Certified Professional – International Certification and Assessment Body.
Steps to become a GSDCI Certified Professional:
Step 1: Select your certification you want to pursue.
Step 2: Click on get certified tab, new pop up window will open.
Step 3: Click on pay certification fee, you will be redirected to billing details page.
Step 4: Fill your details and click on pay certification fee, you will be redirected to payment gateway, pay fee by any available options like Card (Debit/Credit), Wallet, Paytm, Net banking, UPI and Google pay.
Step 5: You will get Login Credentials of Online E-Books and Online assessment link on your email id, within 48 hrs of payment.
Step 6: After completion of the online assessment, the soft copy of your certificate will be sent to your registered email ID within 5 days.
Assessment Modules:
Module 1: Foundations of Health Insurance and Healthcare Systems: Overview of healthcare delivery systems, Structure and types of health insurance programs, Key terminology used in health insurance and claims, Roles and responsibilities of a Health Insurance Claims Associate, Policyholder and insurer relationships, Regulatory bodies and industry standards
Module 2: Health Insurance Policies, Coverage, and Benefits: Policy components and contract language, Eligibility determination and verification, Covered vs. non-covered services, Preauthorization and referral requirements, Coordination of benefits and dual coverage rules, Understanding deductibles, copays, and coinsurance
Module 3: Medical Coding and Documentation for Claims Processing: Introduction to ICD-10-CM diagnosis coding, Basics of CPT and HCPCS procedure coding, Use of modifiers in billing, Medical documentation requirements, Linking codes to medical necessity, Identifying common coding and documentation errors
Module 4: Claims Processing and Adjudication Workflow: Types of healthcare claims (professional, institutional, pharmacy), Claim form components (CMS-1500 and UB-04), Electronic claims submission standards, Steps in claim adjudication and payment calculation, Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA), Timely filing limits and correction processes
Module 5: Denials, Appeals, and Claims Resolution: Common claim denials and their root causes, Denial management strategies, Writing effective appeal letters, Reconsideration and dispute resolution processes, Audits and claim review procedures, Communication with providers and policyholders
Module 6: Compliance, Ethics, and Regulatory Requirements in Claims Handling: HIPAA privacy and security regulations, Fraud, waste, and abuse prevention, CMS, NAIC, and state regulatory guidelines, Ethical standards in claims decision-making, Data accuracy and record retention requirements, Continuous learning and professional conduct
GSDCI Online Assessment Detail:
- Duration- 60 minutes.
- Number of Questions- 30.
- Number of Questions from each module: 5.
- Language: English.
- Exam Type: Multiple Choice Questions.
- Maximum Marks- 100, Passing Marks- 50%.
- There is no negative marking in any module.
| Marking System: | |||
| S.No. | No. of Questions | Marks Each Question | Total Marks |
| 1 | 10 | 5 | 50 |
| 2 | 5 | 4 | 20 |
| 3 | 5 | 3 | 15 |
| 4 | 5 | 2 | 10 |
| 5 | 5 | 1 | 5 |
| 30 | 100 | ||
| How Students will be Graded: | |||
| S.No. | Marks | Grade | |
| 1 | 91-100 | O (Outstanding) | |
| 2 | 81-90 | A+ (Excellent) | |
| 3 | 71-80 | A (Very Good) | |
| 4 | 61-70 | B (Good) | |
| 5 | 50-60 | P (Pass) | |
| 6 | 0-49 | F (Fail) | |
Benefits of Certification:
1. Global Recognition & Credibility – Stand out worldwide with a certification that strengthens your professional profile across borders and demonstrates your skills to employers and institutions.
2. Quality Assurance through ISO Certification – Programs follow an ISO-certified quality management system to promote consistency, reliability, and a standardized learning experience.
3. Career Advancement & Employability – Enhance your résumé, demonstrate professional competence, and improve your prospects for career growth, promotions, or suitable job opportunities.
4. Non-Profit Trust Factor – Certification from a non-profit organization reflects a mission-driven approach focused on skill development, professional learning, and public benefit.
5. Access to Learning Resources – Gain access to useful learning resources such as e-books, mock tests, assessments, and online academic support.
6. Transparency & Online Verification – Each certification includes a unique enrolment or certificate ID, enabling convenient online verification by employers and other interested parties.
7. Lifetime or Long-Term Validity – Certifications may offer lifetime or extended validity, reducing the need for frequent renewal, subject to the applicable certification scheme.

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